---
title: "Provision of SALUD Maintenance & Support for Patient Management System"
ocid: "ocds-kuma6s-128353"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-128353"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-128353.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-128353.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-02-21"
---

# Provision of SALUD Maintenance & Support for Patient Management System

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-128353

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## Summary

The NHS Wales Shared Services Partnership-Procurement Services, located in Cardiff, UK, has awarded a contract for the provision of maintenance and support for the SALUD Patient Management System to Two-Ten Health. The procurement process reached completion, following an award procedure without prior publication of a call for competition. The contract, valued at £212,623.32 GBP, was signed on January 2, 2023, and covers services in the health industry category. The procurement method rationale was based on the successful integration of the SALUD system into the Cardiff & Vale University Health Board network.

This procurement opportunity for the maintenance and support of the SALUD system can be beneficial for businesses in the health services sector, particularly those experienced in software maintenance and support for patient management systems. As this contract has been awarded for a period of three years, businesses offering IT solutions tailored to the healthcare sector can find significant growth potential by participating in similar future tender opportunities within the public health service industry.

## Notice

The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. The SALUD system provides an integrated electronic patient record for patients treated and providing an effective management tool. This procurement is for the provision of maintenance and support for an existing software solution of which is fully compatible and integrated within our IT networks and server.

### Lot Information

Lot 1

The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. The SALUD system provides an integrated electronic patient record for patients treated and providing an effective management tool. This procurement is for the provision of maintenance and support for an existing software solution of which is fully compatible and integrated within our IT networks and server.

### Procurement Information

In 2009, a dental management system was procured via the Official Journal of the European Union (OJEU) that would provide an electronic dental record for all patients seen and treated at the Dental Directorate. The Tender was awarded to Two-Ten-Health and from this, Cardiff & Vale UHB have invested and embedded the SALUD system into University Dental Hospital (UDH). In addition, all staff have become familiar with the software. The on-going use of the SALUD system provided by Two Ten Health provides an integrated electronic patient record for patients treated and providing an effective management tool. The data generated in maintaining an adequate clinical record will be used to enhance the management of UDH without the need for additional data collection. This system provides a complete electronic patient record and the need to manage and support trainees and students exists and does not need further development. Two Ten Health also have experience of interfacing with UHB systems including PMS. This software is currently in use in the number of dental hospitals of similar size and complexity to UDH in Europe, the United States, and the Far East. At the time of investing in SALUD other systems were explored, however, neither were suitable for hospital-based services such as orthodontics and oral surgery and maxilla facial. In addition, there was limitations in areas relating to the management of students and trainees. Being the leading University Dental Hospital in Wales, this is an essential requirement for successful delivery of service. Based on the information outlined in this notice, Cardiff & Vale UHB would like to award the contract to the incumbent supplier, Two Ten Health. As detailed, there is no other supplier able to offer or maintain our current integrated system. The SALUD system is fully integrated into CAV systems, staff, students and clinicians are fully trained and conversant on the use of this software. On this basis, the contract will be awarded for a period of three years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=128353 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Feb 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Jan 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £212,623 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TWO-TEN HEALTH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 21 Feb 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=128353
- 23 Jan 2023 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=128353

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN425099
  Provision of SALUD Maintenance & Support for Patient Management System - The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. The SALUD system provides an integrated electronic patient record for patients treated and providing an effective management tool. This procurement is for the provision of maintenance and support for an existing software solution of which is fully compatible and integrated within our IT networks and server.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=FEB428544
  Provision of SALUD Maintenance & Support for Patient Management System - The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. The SALUD system provides an integrated electronic patient record for patients treated and providing an effective management tool. This procurement is for the provision of maintenance and support for an existing software solution of which is fully compatible and integrated within our IT networks and server.

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-128353

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-128353. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-128353.json.
