---
title: "The Provision of Emergency Department Well-Being & Home Safe Service"
ocid: "ocds-kuma6s-129659"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-129659"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-129659.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-129659.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-03-07"
---

# The Provision of Emergency Department Well-Being & Home Safe Service

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-129659

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-129659)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-129659.json)

## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, conducted a tender process for the provision of Emergency Department Well-Being & Home Safe Service, aimed at enhancing patient experiences across various health boards in Wales. The tender was managed electronically, with British Red Cross being awarded the contract. The procurement is for service category, has a contract duration of 810 days, and is located in South East Wales.

This tender provides an opportunity for businesses in the services industry, particularly those focused on healthcare and well-being services, to engage with the public sector. Companies with experience in emergency department care environments and patient well-being solutions are well-suited to compete. The procurement process has reached the award stage and presents a chance for suppliers to contribute to improving healthcare services within the specified region, aligning with the Welsh Government's healthcare objectives.

### Lot Information

Lot 1 - South East Wales

Presentation at an Emergency Department often represents a person's initial experience within a hospital system and thus a unique opportunity to establish a positive first impression. These visits frequently occur during times of stress and uncertainty for a patient and their family, and the Emergency Department care environment is one that faces a myriad of challenges. In order to respond to these challenges, the Welsh Government, in collaboration with the National Collaborative Commissioning Unit and NHS Wales Health Boards and Trusts, are establishing an Emergency Department Well-being & Home Safe Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=129659 |
| Notice type | OJEU - F20 - Modification Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Mar 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Feb 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,621,948 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH RED CROSS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 7 Mar 2023 at 00:00 - AwardUpdate - OJEU - F20 - Modification Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=129659

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR430077
  The Provision of Emergency Department Well-Being & Home Safe Service

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-129659

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-129659. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-129659.json.