---
title: "The Provision of Tenant Satisfaction Survey"
ocid: "ocds-kuma6s-131265"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-131265"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-131265.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-131265.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CAERPHILLY COUNTY BOROUGH COUNCIL"
published: "2023-09-11"
---

# The Provision of Tenant Satisfaction Survey

Buyer: CAERPHILLY COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-131265

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-131265)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-131265.json)

## Summary

The Caerphilly County Borough Council has awarded a contract to ARP Research Ltd for "The Provision of Tenant Satisfaction Survey" within the services category. The survey will be conducted for Caerphilly Homes and aims to assess tenant satisfaction in the housing sector. The contract was signed on July 27, 2023, with a value of £41,430 GBP. The opportunity was in the award stage, with the deadline for completion being in 2023.

This tender by the Caerphilly County Borough Council presents an opportunity for companies specialising in customer survey services to compete for providing a comprehensive tenant satisfaction survey. Businesses offering such services, especially those experienced in housing surveys and customer satisfaction assessments, are well-suited to participate in this procurement process. Interested companies should note that the tender is now in the award stage with the contract already signed, therefore further participation opportunities may not be available.

## Notice

Notification of Award of previously advertised opportunity:The contract award notice is to inform the market that the Council has awarded a contract to ARP Research Ltd to undertake a comprehensive Tenant Satisfaction Survey for Caerphilly Homes (the housing services part of Caerphilly County Borough Council). .

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=131265 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Sep 2023 |
| Submission deadline | 23 Jun 2023 |
| Future notice date | Not specified |
| Award date | 27 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £41,430 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAERPHILLY COUNTY BOROUGH COUNCIL |
| Locality | HENGOED |
| Post town | Cardiff |
| Postcode | CF82 7PG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Caerphilly |
| Electoral ward | Ystrad Mynach |
| Westminster constituency | Caerphilly |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ARP RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 11 Sep 2023 at 16:33 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=131265
- 2 Jun 2023 at 14:20 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=131265

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JUN439584&idx=2
  2nd June 2023 - Registration Guide
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JUN439584&idx=1
  2nd June 2023 - Raising a Ticket on the Supplier Network

## Notice URLs

- http://www.caerphilly.gov.uk
- https://supplierlive.proactisp2p.com/Account/Login

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-131265. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-131265.json.