---
title: "Care Monitoring System"
ocid: "ocds-kuma6s-131968"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-131968"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-131968.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-131968.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CONWY COUNTY BOROUGH COUNCIL"
published: "2023-10-18"
---

# Care Monitoring System

Buyer: CONWY COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-131968

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-131968)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-131968.json)

## Summary

The Conwy County Borough Council has initiated a public procurement process for the "Care Monitoring System" in the services category. The procurement stage is currently active, with a tender period ending on 5th July 2023 at 12:00. This opportunity is open for suppliers to provide and support a software system for the ReAblement Team within Social Services, with a contract duration of 5 years and a potential extension for 1 year. The Council is the buying organization located in Conwy, UK, with procurement method details specified as an open procedure.

This tender for the Care Monitoring System presents a growth opportunity for businesses in the software services sector. Companies that specialise in providing and supporting care monitoring software solutions, particularly for social services, are well-suited to compete for this contract. The tender documents and bid opening date on 5th July 2023 offer a clear timeline for interested suppliers. With a focus on quality and pricing criteria, businesses aiming for this contract should showcase their ability to meet the diverse needs of the service and demonstrate their capacity for long-term support and system flexibility.

## Notice

Conwy County Borough Council wishes to appoint a suitable Supplier to supply and support a Care Monitoring System (Software as a Service) for the ReAblement Team within Social Services.

### Lot Information

Lot 1

Conwy County Borough Council wishes to appoint a suitable Supplier to supply and support a Care Monitoring System (Software as a Service) for the ReAblement Team within Social Services. There is currently a system that has been in place nearly 10 years and a number of processes have been embedded within service areas to ensure good practices, which we aim to continue and continually improve into the future. The system should allow flexibility to suit the diverse needs of the service and how these might change over time. The initial contract will be for 5years with an option to extend for 1 year +1 year. Please see the tender pack for full details.

Renewal: Option to extend for 1yr + 1yr.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=131968 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2023 |
| Submission deadline | 5 Jul 2023 |
| Future notice date | Not specified |
| Award date | 18 Oct 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONWY COUNTY BOROUGH COUNCIL |
| Locality | CONWY |
| Post town | Llandudno |
| Postcode | LL32 8DU |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Conwy |
| Electoral ward | Conwy |
| Westminster constituency | Bangor Aberconwy |
| Delivery location | TLL13 Conwy and Denbighshire |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 48000000 - Software package and information systems
- 48219300 - Administration software package
- 48330000 - Scheduling and productivity software package
- 48332000 - Scheduling software package
- 72212100 - Industry specific software development services
- 72212332 - Scheduling software development services
- 72268000 - Software supply services
- 85321000 - Administrative social services

## Release History

- 18 Oct 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=131968
- 30 May 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=131968

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=MAY439117&idx=7
  19th June 2023 - Q&A that were posted on 16June23 - Q&A-20230619-final
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=MAY439117&idx=6
  15th June 2023 - Q&A that were posted on 15June23-Q&A-20230615-final
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=MAY439117&idx=5
  15th June 2023 - Q&A that were posted on 14June23-Q&A-20230614-final
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=MAY439117&idx=4
  8th June 2023 - Q&A that were posted on 08June23
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=MAY439117&idx=3
  8th June 2023 - Q&A that were posted on 06June23
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=MAY439117&idx=2
  30th May 2023 - Tender Pack
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=MAY439117&idx=1
  30th May 2023 - Bilingual advert
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAY439117
  Care Monitoring System - Conwy County Borough Council wishes to appoint a suitable Supplier to supply and support a Care Monitoring System (Software as a Service) for the ReAblement Team within Social Services.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT453991
  Care Monitoring System - Conwy County Borough Council wishes to appoint a suitable Supplier to supply and support a Care Monitoring System (Software as a Service) for the ReAblement Team within Social Services.

## Notice URLs

- http://www.conwy.gov.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-131968
- https://www.sell2wales.gov.wales

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-131968. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-131968.json.
