---
title: "Community Connectors"
ocid: "ocds-kuma6s-132212"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-132212"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-132212.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-132212.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP"
published: "2024-06-05"
---

# Community Connectors

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP  
Current stage: Award  
OCID: ocds-kuma6s-132212

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-132212)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-132212.json)

## Summary

The NHS Wales Shared Services Partnership has awarded a contract for the provision of Community Connector activities to Cardiff Mind Ltd. The procurement stage was an award, and the contract is active with a value of £216,000. The procurement method was a limited award procedure without prior publication of a call for competition. The contract was signed on 10th July 2023, with a standstill period of 10 days. The buying organisation is in Cardiff, UK, and the industry category is Health. The contract aims to address high deprivation and cultural diversity in the area by connecting hard-to-reach groups like BAME communities, Travellers, and others to necessary services.

This procurement opportunity in Health services offers a chance for SMEs specializing in community support and healthcare to engage with the Cardiff and Vale University Health Board. The focus on building effective relationships between GP Practices and the community, maximising community assets, and promoting sustainable health management aligns with future healthcare objectives. Businesses with experience in providing bespoke services catered to diverse populations and supporting hard-to-reach groups would be particularly well-suited to compete for this opportunity.

## Notice

The Cardiff and Vale University Health Board have a requirement to award contract to Cardiff Mind to continue the Community Connector activities that are contracted until the end of June 2023. Cardiff Mind are currently providing the service in the South and East Cardiff Cluster. The uptake has been slow but this is an area where projects are notoriously difficult to embed. The engagement with the Community Connectors has increased and is it felt that any disruption in service would inevitability have an impact on the patients. The Locality covered by this contract has high deprivation in the area and Locality is very culturally diverse, with a range of BAME communities and other hard to reach groups- including Travellers, the Homeless and Sex Workers. The Locality also provides for the needs of Asylum seekers who are accommodated in centralised areas around the centre of the city. Any further requirements if the pilot is to be extended beyond the optional extension provision will be done so via a competitive tender with the understanding that TUPE may apply.

### Lot Information

Lot 1

The life expectation of people living in the southern area of Cardiff is 11 years less than Clusters in North and West Cardiff. The population in this Locality is very culturally diverse, with a range of BAME communities and other hard to reach groups- including Travellers, the Homeless and Sex Workers. The Locality also provides for the needs of Asylum seekers who are accommodated in centralised areas around the centre of the city. It is proposed that the model will continue to involve the following key elements:- Each Cluster will be designated a named Community Connector/s, who will be visible within each of the practices at least once a week/once every 2 weeks (for larger clusters) and available to accept referrals Monday-Friday (exclusive of bank holidays) The GP practice staff will be able to refer appropriate patients to the Community Connector/s as a single point of access/signposting to wider third sector/community based organisations/services relevant to their health and wellbeing needs The Community Connector/s will also accept self-referrals from patients registered with the practices that they support. The Community Connector/s will be responsible for supporting the individual to make contact/access these services, where required- it is anticipated that the average level of contacts per patient will be 2, however, there is the potential that some more vulnerable individuals may need more support. The level of demand for the service is currently unknown- however, potentially the level of total referrals may be circa 3500-4000 per year (combined total for all 3 clusters) The Community Connector will act as an expert resource to practice based staff regarding availability of local support services, community groups. The Community Connector will act as a point of contact for patients should they have any queries following onward signposting The Community Connector will be required to feedback to GP practices on the outcome of their involvement with the patient The Community Connectors should identify and report on any gaps in service provision The model that is introduced in each of the 3 clusters will need to be bespoke to the cultural and socio-economic needs of the populations served- this includes consideration of language needs

### Procurement Information

Cardiff Mind are currently providing the service in the South and East Cardiff Cluster. The uptake has been slow but this is an area where projects are notoriously difficult to embed. Due to the high deprivation in the area and Locality is very culturally diverse, with a range of BAME communities and other hard to reach groups- including Travellers, the Homeless and Sex Workers. The Locality also provides for the needs of Asylum seekers who are accommodated in centralised areas around the centre of the city. The engagement with the Community Connectors has increased and is it felt that any disruption in service would inevitability have an impact on the patients. The contract is required to further demonstrate the benefits of the Community Connectors which include: Building effective relationships between GP Practices and the community Maximising the strength and capability of community assets as an alternative to traditional health care Achieving sustainable change in terms of the way that people choose support by which to manage their health and wellbeing at a community level Targeting the most hard to reach, taking account of the cultural diversity and bespoke population needs- this should also be taken into account in terms of staff employment Opportunities for co-production will be maximised Fully compliant Procurement process Aligns with the 5 ways of working and a Healthier Wales Objective under the Well Being Future Generations Act

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132212 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Jun 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £216,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP |
| Locality | NEATH PORT TALBOT |
| Post town | Swansea |
| Postcode | SA12 7BX |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARDIFF MIND |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 5 Jun 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132212
- 8 Jun 2023 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132212

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN440098
  Community Connectors - The Cardiff and Vale University Health Board have a requirement to award contract to Cardiff Mind to continue the Community Connector activities that are contracted until the end of June 2023. Cardiff Mind are currently providing the service in the South and East Cardiff Cluster. The uptake has been slow but this is an area where projects are notoriously difficult to embed. The engagement with the Community Connectors has increased and is it felt that any disruption in service would inevitability have an impact on the patients. The Locality covered by this contract has high deprivation in the area and Locality is very culturally diverse, with a range of BAME communities and other hard to reach groups- including Travellers, the Homeless and Sex Workers. The Locality also provides for the needs of Asylum seekers who are accommodated in centralised areas around the centre of the city. Any further requirements if the pilot is to be extended beyond the optional extension provision will be done so via a competitive tender with the understanding that TUPE may apply.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN480106
  Community Connectors - The Cardiff and Vale University Health Board have a requirement to award contract to Cardiff Mind to continue the Community Connector activities that are contracted until the end of June 2023. Cardiff Mind are currently providing the service in the South and East Cardiff Cluster. The uptake has been slow but this is an area where projects are notoriously difficult to embed. The engagement with the Community Connectors has increased and is it felt that any disruption in service would inevitability have an impact on the patients. The Locality covered by this contract has high deprivation in the area and Locality is very culturally diverse, with a range of BAME communities and other hard to reach groups- including Travellers, the Homeless and Sex Workers. The Locality also provides for the needs of Asylum seekers who are accommodated in centralised areas around the centre of the city. Any further requirements if the pilot is to be extended beyond the optional extension provision will be done so via a competitive tender with the understanding that TUPE may apply.

## Notice URLs

- http://www.procurement.wales.nhs.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-132212
- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-132212. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-132212.json.