---
title: "NRW Facilities Management Soft Service provision to all managed sites"
ocid: "ocds-kuma6s-132493"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-132493"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-132493.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-132493.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NATURAL RESOURCES WALES"
published: "2023-12-05"
---

# NRW Facilities Management Soft Service provision to all managed sites

Buyer: NATURAL RESOURCES WALES  
Current stage: Award  
OCID: ocds-kuma6s-132493

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-132493)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-132493.json)

## Summary

The public procurement process for the contract titled "NRW Facilities Management Soft Service provision to all managed sites" is being conducted by Natural Resources Wales, a body governed by public law based in Cardiff, UK. The procurement stage is currently active with a submission deadline of 24th July 2023. The contract falls under the main procurement category of services and aims to provide comprehensive cleaning and security services to NRW offices and depots across Wales.

This tender presents a significant business opportunity for service providers specializing in facility management, cleaning, and security services. Businesses that excel in routine, reactive, and specialist cleaning, as well as those experienced in static guarding and keyholding services, would be well-suited to compete in this procurement process. The contract offers a value of £2,400,000 GBP and requires suppliers to express interest through the eTendering portal, highlighting their expertise in delivering high-quality services aligned with the contract's specified requirements.

## Notice

NRW is seeking to award a contract for the supply of an All Wales contract delivering FM Soft Service provision to all FFM Managed sites. The full specification is at Annex 1 Specification of Requirements, of this ITT. The purpose of the requirement is cover routine, reactive, periodic and specialist cleaning of all Natural Resources Wales (NRW) offices and depots across Wales. Alongside the core element of cleaning the contract will provide for adhoc and static guarding. Therefore this contract will ensure our sites are clean, pest free and secure.

### Lot Information

Lot 1

NRW require a Contractor who will provide a comprehensive Cleaning Service throughout all offices and depots delivered in a safe and efficient manner. The Contractor will take responsibility for cleaning all internal areas including fixtures, fittings, furniture and finishes, to minimise degradation, enhance asset life cycle and ensure our standards and image are maintained. The Contractor will undertake all tasks normally associated with a professional office cleaning contract, to ensure that the offices, toilets, shower rooms, kitchens, catering areas, public areas, meeting and conference rooms and all other working areas, furniture and floor spaces, are maintained. The service will include the following - Routine Cleaning - Reactive Cleaning - Feminine Hygiene - Pest Control NRW also need a security contractor who will provide a comprehensive security service throughout all offices and depots delivered in a safe and efficient manner. This will be a mixture of static guarding and keyholding service alongside a alarm response service. The nature of our business means that as well as the staff based at our offices there are a large number of other stakeholders; these can vary from protesters to VIP visitors, members of the public and contractors. We are looking for a security contractor which understands the nature of our business and can provide a professional service at the highest level

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132493 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Dec 2023 |
| Submission deadline | 24 Jul 2023 |
| Future notice date | Not specified |
| Award date | 5 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Prior to expiry 2028 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Unsuccessful |
| Lots status | Unsuccessful |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATURAL RESOURCES WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF24 0TP |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Plasnewydd |
| Westminster constituency | Cardiff East |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 79993100 - Facilities management services
- 90910000 - Cleaning services

## Release History

- 5 Dec 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132493
- 21 Jun 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132493

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN441671
  NRW Facilities Management Soft Service provision to all managed sites - NRW is seeking to award a contract for the supply of an All Wales contract delivering FM Soft Service provision to all FFM Managed sites. The full specification is at Annex 1 Specification of Requirements, of this ITT. The purpose of the requirement is cover routine, reactive, periodic and specialist cleaning of all Natural Resources Wales (NRW) offices and depots across Wales. Alongside the core element of cleaning the contract will provide for adhoc and static guarding. Therefore this contract will ensure our sites are clean, pest free and secure.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=DEC459474
  NRW Facilities Management Soft Service provision to all managed sites - NRW is seeking to award a contract for the supply of an All Wales contract delivering FM Soft Service provision to all FFM Managed sites. The full specification is at Annex 1 Specification of Requirements, of this ITT. The purpose of the requirement is cover routine, reactive, periodic and specialist cleaning of all Natural Resources Wales (NRW) offices and depots across Wales. Alongside the core element of cleaning the contract will provide for adhoc and static guarding. Therefore this contract will ensure our sites are clean, pest free and secure.

## Notice URLs

- http://naturalresourceswales.gov.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-132493
- https://etenderwales.bravosolution.co.uk
- https://etenderwales.bravosolution.co.uk/web/login.shtml

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-132493. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-132493.json.
