---
title: "IT Support of Hardware and the Provision of Training for Ysgol Clawdd Offa"
ocid: "ocds-kuma6s-132661"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-132661"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-132661.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-132661.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "DENBIGHSHIRE COUNTY COUNCIL"
published: "2025-05-06"
---

# IT Support of Hardware and the Provision of Training for Ysgol Clawdd Offa

Buyer: DENBIGHSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-132661

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-132661)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-132661.json)

## Summary

The procurement process managed by Denbighshire County Council focuses on securing IT support and training for Ysgol Clawdd Offa in Prestatyn. Categorised under 'services' with a CPV code of '72610000' for computer support services, this process has progressed to the award stage as of 6th May 2025. Located in Ruthin, Denbighshire County Council, under the contact point of Lisa Rainford, initiated the tender process with the tender period closing on 9th August 2023. The awarded contract commenced with Micro Computer Consultants Limited, as the supplier, signed on 14th September 2023. The contract spans three years, with an extension option up to a maximum of ten years, focusing on regular technical support and training, crucial for implementing digital competency in education.

This tender creates ample opportunity for businesses in the IT service industry, especially those specialising in educational technologies and Apple hardware support. Given the scope, companies that can offer comprehensive IT support, training services, and device management would find this contract highly beneficial for business growth. The winning supplier is expected to provide consistent on-site visits, manage a support desk, and facilitate monthly training sessions, creating a perfect scenario for organisations with expertise in handling educational IT equipment and providing tailored training programs for school staff. This opportunity not only expands market reach but also enhances the supplier's credibility in offering extensive IT support solutions within the educational sector.

## Notice

Ysgol Clawdd Offa primary school in Prestatyn are looking award a contract for the support of their current hardware and the provision of training on end user devices. The school have recently invested in Apple Hardware and associated peripherals of which they require technical support via weekly site visits, support desk facility, monthly CPD twilight visits for ongoing staff training throughout duration of the contractThe aim of the project is to enable staff members to deliver the school curriculum for the next 3 years to pupils across foundation phase and key stage 2 with digital competency.-The successful supplier will support existing IT equipment on site including but not limited to:Approximately 37 DesktopsApproximately 42 laptopsApproximately 27 netbooksApproximately 250 Apple iPadsApproximately 10 Interactive Screens- The school reserve the right to purchase relevant apps, hardware and peripherals to deliver education up to Key Stage 2 via this contract.- Any new devices are to be initialised, set up with portfolio of useable apps as defined by the school, fully tested and ready to deliver curriculum education within one week following delivery.- Devices are to be supported via monthly site visits and support desk (phone & email) facility.- The supplier will oversee and provide advice on faulty hardware and repairs.- iOS software updates are to be kept up to date. Apps are to be kept current.- Users (teachers) are to be supported via monthly twilight Continuous Professional Development training sessions - 10 per year - for the duration of contract. Teachers are to remain up to date on new apps brought out during duration of contract.- The school requires support from 08:00 to 17:00 Mon to Fri (exc public holidays). Suppliers should confirm their ability to cover these hours and highlight any areas of concern.- Support generally within school day for onsite visits. Training after school (4pm start if possible)The contract will be awarded for a period of 3 years with the option to extend up to a maximum contract duration of 10 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132661 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 May 2025 |
| Submission deadline | 9 Aug 2023 |
| Future notice date | Not specified |
| Award date | 14 Sep 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DENBIGHSHIRE COUNTY COUNCIL |
| Locality | DENBIGH |
| Post town | Llandudno |
| Postcode | LL15 1YN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Denbighshire |
| Electoral ward | Ruthin |
| Westminster constituency | Clwyd East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICRO COMPUTER CONSULTANTS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72610000 - Computer support services

## Release History

- 6 May 2025 at 11:26 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132661
- 20 Jul 2023 at 16:13 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132661

## Notice URLs

- https://supplierlive.proactisp2p.com/Account/Login
- https://www.denbighshire.gov.uk
- https://www.denbighshire.gov.uk/en/home.aspx
- https://www.mccdigital.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-132661. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-132661.json.