---
title: "EOI for Alarms Monitoring Receiving Centres"
ocid: "ocds-kuma6s-132785"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-132785"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-132785.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-132785.json"
source: "Sell2Wales"
current_stage: "Planning"
buyer: "TORFAEN COUNTY BOROUGH COUNCIL"
published: "2023-06-30"
---

# EOI for Alarms Monitoring Receiving Centres

Buyer: TORFAEN COUNTY BOROUGH COUNCIL  
Current stage: Planning  
OCID: ocds-kuma6s-132785

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-132785)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-132785.json)

## Summary

The Torfaen County Borough Council has issued an Expression of Interest (EOI) for Alarms Monitoring Receiving Centres. They are seeking alarm monitoring receiving centres to provide services supporting their community lifeline system and assistive technology provisions. The EOI will expire on Wednesday 2nd August @ 4pm. The council aims to support around 1850 connections, with a focus on helping individuals stay independent. The main procurement category is services, with additional classifications including call centre, security services, alarm-monitoring services, and health and social work services.

This tender by Torfaen County Borough Council presents an opportunity for alarm monitoring service providers to expand their business. Companies specializing in call centres, security services, and health and social work services are well-suited to compete. The tender process, currently at the planning stage, invites expressions of interest and offers a chance for businesses to engage with the council's initiatives in supporting community well-being through technology-driven services.

## Notice

Torfaen County Borough Council are seeking expressions of interest from alarm monitoring receiving centres (ARC's) for the delivery of alarm monitoring services supporting our community lifeline system and assistive technology provisions.The service currently supports circa 1850 connections with the aim of supporting people to remain independent and in their chosen environment for as long as required. At present, 63% of users are lifeline only (button and box) with the remaining 37% provided with additional telecare equipment as part of their care and support plans.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=132785.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132785 |
| Notice type | S2W Notice - Website Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORFAEN COUNTY BOROUGH COUNCIL |
| Locality | TORFAEN |
| Post town | Newport |
| Postcode | NP4 6YB |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Torfaen |
| Electoral ward | Pontypool Fawr |
| Westminster constituency | Torfaen |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79512000 - Call centre
- 79710000 - Security services
- 79711000 - Alarm-monitoring services
- 85000000 - Health and social work services

## Release History

- 30 Jun 2023 at 10:26 - Planning - S2W Notice - Website Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132785

## Notice URLs

- https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=132785
- https://www.torfaen.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-132785. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-132785.json.