---
title: "POBL Remote Support Service"
ocid: "ocds-kuma6s-132810"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-132810"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-132810.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-132810.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "LLYWODRAETH CYMRU / WELSH GOVERNMENT"
published: "2023-07-03"
---

# POBL Remote Support Service

Buyer: LLYWODRAETH CYMRU / WELSH GOVERNMENT  
Current stage: Award  
OCID: ocds-kuma6s-132810

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-132810)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-132810.json)

## Summary

The Welsh Government has awarded a contract for the POBL Remote Support Service to Inciper Ltd. The contract is for Third Line Support for the Welsh Government's Microsoft Dynamics 365 HR Information System. The contract value is £500,600 GBP, and it was signed on July 3, 2023, in Cardiff. The procurement process was initiated as a tender, and the main procurement category is services in the IT sector.

This tender award presents an opportunity for IT services providers specialising in consulting, software development, and support to collaborate with the Welsh Government. Businesses adept at providing remote support services for complex systems like Microsoft Dynamics 365 in the public sector can leverage this opportunity for business growth. The Welsh Government, as the buying organization, aims to enhance its operational efficiency and service delivery through this contract with Inciper Ltd.

## Notice

Third Line Support for the Welsh Government Microsoft Dynamics 365 HR Information System (POBL).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132810 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £500,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LLYWODRAETH CYMRU / WELSH GOVERNMENT |
| Locality | CAERDYDD / CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 3NQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INCIPER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Jul 2023 at 11:03 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132810

## Notice URLs

- http://gov.wales
- https://www.inciper.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-132810. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-132810.json.