--- title: "Laboratory Information Management System services" ocid: "ocds-kuma6s-133530" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-133530" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-133530.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-133530.json" source: "Sell2Wales" current_stage: "Award" buyer: "DIGITAL HEALTH AND CARE WALES" published: "2023-08-03" --- # Laboratory Information Management System services Buyer: DIGITAL HEALTH AND CARE WALES Current stage: Award OCID: ocds-kuma6s-133530 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-133530) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-133530.json) ## Summary The Digital Health and Care Wales organisation, located in Cardiff, UK, has completed an award procedure for the procurement of Laboratory Information Management System (LIMS) services. The tender, titled "Laboratory Information Management System services," falls under the health industry category and involves the provision of fully managed, cloud-based services for NHS Wales laboratories. The deadline for full configuration, validation, and deployment is set for September 2025, with a contract duration until 2030. This procurement was conducted using a limited procurement method with an award procedure without prior publication of a call for competition. This tender presents an opportunity for suppliers of large-scale technology services, particularly in the health sector. With a focus on extreme urgency and continuity of critical patient care services, the procurement seeks to ensure uninterrupted LIMS services for patient diagnosis and treatment. Digital Health and Care Wales selected InterSystems Corporation as the supplier for this contract, worth GBP 24,568,627, signed on 27th July 2023. The nature of this tender caters to providers capable of delivering complex technological solutions under time constraints in the healthcare domain. ## Notice The requirement is for fully managed, cloud-based services to support the management and operational delivery for all NHS Wales laboratories (and all specialties within them) with all clinical functionality, with full configuration, validation and all deployments completed not later than September 2025 (when the existing contractual arrangements will no longer be supported or viable), to remain operational until 30th June 2030. The services will also need to achieve migration of data from the existing services with a similar completion deadline, i.e. September 2025. The services are critical for ensuring the safety of patient care and services and continuity of service is essential. ### Lot Information Lot 1 The requirement is for fully managed, cloud-based services to support the management and operational delivery for all NHS Wales laboratories (and all specialties within them) with all clinical functionality, with full configuration, validation and all deployments completed not later than September 2025 (when the existing contractual arrangements will no longer be supported or viable), to remain operational until 30th June 2030. The services will also need to achieve migration of data from the existing services with a similar completion deadline, i.e. September 2025. The services are critical for ensuring the safety of patient care and services and continuity of service is essential.. The contract duration is from 27th July 2023 to 30th June 2030. ### Procurement Information This contract award notice is a relevant contract award notice under Reg. 93(2)(a), (3) and (4) of the Public Contracts Regulations 2015 ("PCR 2015") for the award of a contract for LIMS services to the current provider of those services, Intersystems. LIMS services are critical for the diagnosis and treatment of patients and continuity of such services is essential. In 2020-21, DHCW undertook a procurement for LIMS services. However, due to a range of unforeseeable factors beyond the control of both parties, the contract ended in the following circumstances. On 13th June 2023, DHCW and the contractor to whom the contract was awarded mutually agreed to terminate the contract. This decision was made on the basis of the current and future requirements of the pathology service in Wales. The current LIMS technical solution cannot be supported by Intersystems past September 2025. A competitive procurement and implementation process, even taking account of the scope for accelerated procedures provided for pursuant to PCR 2015, could not realistically or safely be completed by a provider other than Intersystems by September 2025. Nor would it be possible for DHCW to conduct a competitive procurement process running in parallel with implementing a new Intersystems LIMS solution that would become effective from September 2025 onwards. Intersystems is able to provide a replacement LIMS solution that will be effective on or before September 2025 so as to avoid interruption to the continuity of LIMS services. 7 years is the shortest period of time which a new contract must last in order to enable DHCW and Intersystems viably to implement and operate a new LIMS solution. In the circumstances, DHCW is entitled to award this contract using the negotiated procedure without prior publication under regulation 32(2)(c) of PCR 2015 on the grounds of extreme urgency, as harm to patients would result from any interruption to continuity of the LIMS service. Further or in the alternative, DHCW would if required rely on reg. 32(2)(b)(ii) of PCR 2015 on the grounds that competition is absent for technical reasons, as no other provider can provide a viable solution to meet the relevant deadlines and clinical requirements. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=133530 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Aug 2023 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 27 Jul 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £24,568,627 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | DIGITAL HEALTH AND CARE WALES | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF11 9AD | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Riverside | | Westminster constituency | Cardiff West | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | INTERSYSTEMS | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48100000 - Industry specific software package - 48180000 - Medical software package - 48200000 - Networking, Internet and intranet software package - 48600000 - Database and operating software package - 72000000 - IT services: consulting, software development, Internet and support - 72200000 - Software programming and consultancy services - 72220000 - Systems and technical consultancy services - 72224000 - Project management consultancy services - 72224100 - System implementation planning services - 72250000 - System and support services - 72300000 - Data services ## Release History - 3 Aug 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=133530 ## Documents - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=AUG445869 Laboratory Information Management System services - The requirement is for fully managed, cloud-based services to support the management and operational delivery for all NHS Wales laboratories (and all specialties within them) with all clinical functionality, with full configuration, validation and all deployments completed not later than September 2025 (when the existing contractual arrangements will no longer be supported or viable), to remain operational until 30th June 2030. The services will also need to achieve migration of data from the existing services with a similar completion deadline, i.e. September 2025. The services are critical for ensuring the safety of patient care and services and continuity of service is essential. ## Notice URLs - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-133530 - https://dhcw.nhs.wales/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-133530. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-133530.json.