---
title: "Finance System Support"
ocid: "ocds-kuma6s-134594"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-134594"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-134594.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-134594.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "SENEDD CYMRU / WELSH PARLIAMENT"
published: "2024-01-11"
---

# Finance System Support

Buyer: SENEDD CYMRU / WELSH PARLIAMENT  
Current stage: Award  
OCID: ocds-kuma6s-134594

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-134594)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-134594.json)

## Summary

The Senedd Cymru / Welsh Parliament has completed an award process for a Finance System Support contract. This contract aims to support its Microsoft Dynamics Business Central system over a 5-year period with the potential for a 5-year extension, starting on 1st January 2024. The Senedd seeks a partner to manage day-to-day operations, support Members' expense claims and bilingual elements, and potentially transition to a SAAS version. The procurement method used is selective with a main procurement category of services.

This opportunity offers businesses the chance to provide specialised support services to a public body, ensuring the smooth functioning of critical systems. Companies experienced in supporting Business Central and providing bilingual solutions are well-suited to compete. The contract presents a significant business growth opportunity for service providers in Wales, offering a stable long-term engagement with clear service expectations and potential for contract extension.

## Notice

The Senedd has a requirement to put in place a support contract to cover a variety of areas of its' Microsoft Dynamics Business Central system. The contract will be for a 5-year period, with the option to extend for a further 5 years, commencing on 1st January 2024. The aim of this contract is to appoint a support partner to work with the Senedd Commission and maintain Business Central for the day to day operations of The Senedd, and potentially looking to move us to the SAAS version of the system in the medium to longer term. The partner will also need be able to support the Members expense claim element of the system which is key to business continuity and to servicing our requirement to record and publish Members expense claims. The system also has elements (for example the screen to raise Purchase Orders) which are bilingual (English and Welsh). The successful supplier will need to be able to support any changes to these elements as and when they occur (supported by the Translation department of The Senedd).

### Lot Information

Lot 1

The Senedd has a requirement to put in place a support contract to cover a variety of areas of its' Microsoft Dynamics Business Central system. The contract will be for a 5-year period, with the option to extend for a further 5 years, commencing on 1st January 2024. The aim of this contract is to appoint a support partner to work with the Senedd Commission and maintain Business Central for the day to day operations of The Senedd, and potentially looking to move us to the SAAS version of the system in the medium to longer term. The partner will also need be able to support the Members expense claim element of the system which is key to business continuity and to servicing our requirement to record and publish Members expense claims. The system also has elements (for example the screen to raise Purchase Orders) which are bilingual (English and Welsh). The successful supplier will need to be able to support any changes to these elements as and when they occur (supported by the Translation department of The Senedd).

Renewal: January 2034, unless the extension option is not taken up and it will therefore be January 2029

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=134594 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jan 2024 |
| Submission deadline | 11 Oct 2023 |
| Future notice date | Not specified |
| Award date | 22 Dec 2023 |
| Contract period | Not specified |
| Recurrence | September 2033 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £340,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £297,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SENEDD CYMRU / WELSH PARLIAMENT |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF99 1SN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Butetown |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOTAL ENTERPRISE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Jan 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=134594
- 11 Sep 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=134594

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=SEP450216
  Finance System Support - The Senedd has a requirement to put in place a support contract to cover a variety of areas of its' Microsoft Dynamics Business Central system. The contract will be for a 5-year period, with the option to extend for a further 5 years, commencing on 1st January 2024. The aim of this contract is to appoint a support partner to work with the Senedd Commission and maintain Business Central for the day to day operations of The Senedd, and potentially looking to move us to the SAAS version of the system in the medium to longer term. The partner will also need be able to support the Members expense claim element of the system which is key to business continuity and to servicing our requirement to record and publish Members expense claims. The system also has elements (for example the screen to raise Purchase Orders) which are bilingual (English and Welsh). The successful supplier will need to be able to support any changes to these elements as and when they occur (supported by the Translation department of The Senedd).
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN462947
  Finance System Support - The Senedd has a requirement to put in place a support contract to cover a variety of areas of its' Microsoft Dynamics Business Central system. The contract will be for a 5-year period, with the option to extend for a further 5 years, commencing on 1st January 2024. The aim of this contract is to appoint a support partner to work with the Senedd Commission and maintain Business Central for the day to day operations of The Senedd, and potentially looking to move us to the SAAS version of the system in the medium to longer term. The partner will also need be able to support the Members expense claim element of the system which is key to business continuity and to servicing our requirement to record and publish Members expense claims. The system also has elements (for example the screen to raise Purchase Orders) which are bilingual (English and Welsh). The successful supplier will need to be able to support any changes to these elements as and when they occur (supported by the Translation department of The Senedd).

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-134594
- https://etenderwales.bravosolution.co.uk
- https://www.senedd.wales.org/abthome/abt-procurement.htm

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-134594. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-134594.json.
