---
title: "Microsoft Reseller Provider (\"MRP\")"
ocid: "ocds-kuma6s-135361"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-135361"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-135361.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-135361.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "DIGITAL HEALTH AND CARE WALES (\"DHCW\")"
published: "2024-02-05"
---

# Microsoft Reseller Provider ("MRP")

Buyer: DIGITAL HEALTH AND CARE WALES ("DHCW")  
Current stage: Award  
OCID: ocds-kuma6s-135361

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-135361)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-135361.json)

## Summary

The Digital Health and Care Wales (DHCW) organisation in Cardiff, UK, has recently completed a public procurement process for a Microsoft Reseller Provider (MRP) service. The tender was conducted under an open procedure procurement method. The contract, worth £450 million, was awarded to Trustmarque Solutions Limited. The procurement included services related to Microsoft licensing expertise and involved specific requirements for managing licensing arrangements and providing cost-effective solutions for applicable devices.

This procurement presents a significant business opportunity for companies specializing in Microsoft licensing services. Businesses with expertise in managing Microsoft licensing arrangements, providing cost-effective solutions, and optimising licensing arrangements for public sector entities are well-suited to compete. The framework agreement requires adherence to specific licensing criteria and the provision of services to deliver best value for money. The tender process was undertaken electronically, offering an efficient and transparent approach for interested bidders to submit proposals.

## Notice

Digital Health and Care Wales ("DHCW", the "Framework Operator") are seeking to procure a single supplier All-Wales Framework Agreement for a Microsoft Reseller Provider ("MRP").

### Lot Information

Lot 1

Digital Health and Care Wales ("DHCW", the "Framework Operator") are seeking to procure a single supplier All-Wales Framework Agreement for a Microsoft Reseller Provider ("MRP"). The MRP will be required to provide licensing solutions in accordance with the 'Public Sector Digital Transformation Agreement ("DTA")' that has been agreed with the Crown Commercial Service ("CCS") or any subsequently agreed Microsoft public sector arrangement, should it be favourable to the Participating Authorities. The MRP is required to provide Microsoft licensing expertise to enable cost-effective solutions for applicable devices. The Framework Operator has identified the following services the appointed MRP is required to provide: a) Support in the management of Microsoft licensing arrangements to ensure that the Participating Authorities are correctly and optimally licensed. b) Provide a licence monitoring platform with the ability to allocate licences provided to sub organisations within the NHS Wales tenancy and view them in aggregate. c) Provide advice in changing the Microsoft licensing mix to meet new needs within the Participating Authorities. d) Ensure ongoing optimisation of the licensing arrangements to drive down costs and deliver best value for money. e) Work in partnership with the Framework Operator to deliver seamless management of the NHS Wales Microsoft estate, training and licensing position. f) Work with the Framework Operator in establishing software asset management policies and procedures which may include reviews of current policies and procedures and the current Microsoft estate. g) Assisting the Framework Operator with the most cost-effective deployment of Microsoft technology and anticipates that further supporting services associated with the platforms may be procured from the successful MRP. Please Note: The provision of software asset management services is specifically excluded from the scope of this procurement.

Renewal: Extend by up to a further 2 years in increments of no less than 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135361 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Feb 2024 |
| Submission deadline | 15 Nov 2023 |
| Future notice date | Not specified |
| Award date | 5 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Anticipated 1st October 2029 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000,000 |
| Lots value | £450,000,000 |
| Awards value | Not specified |
| Contracts value | £450,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES ("DHCW") |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUSTMARQUE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72212982 - Configuration management software development services
- 72227000 - Software integration consultancy services
- 72260000 - Software-related services
- 72261000 - Software support services
- 72265000 - Software configuration services
- 72268000 - Software supply services

## Release History

- 5 Feb 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135361
- 13 Oct 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135361

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT453620
  Microsoft Reseller Provider ("MRP") - Digital Health and Care Wales ("DHCW", the "Framework Operator") are seeking to procure a single supplier All-Wales Framework Agreement for a Microsoft Reseller Provider ("MRP").
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=FEB465894
  Microsoft Reseller Provider ("MRP") - Digital Health and Care Wales ("DHCW", the "Framework Operator") are seeking to procure a single supplier All-Wales Framework Agreement for a Microsoft Reseller Provider ("MRP").

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-135361
- https://dhcw.nhs.wales/
- https://etenderwales.bravosolution.co.uk/
- https://etenderwales.bravosolution.co.uk/web/login.shtml

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-135361. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-135361.json.