---
title: "Provision of Torfaen Alarms Monitoring Services"
ocid: "ocds-kuma6s-135731"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-135731"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-135731.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-135731.json"
source: "Sell2Wales"
current_stage: "Tender"
buyer: "TORFAEN COUNTY BOROUGH COUNCIL"
published: "2023-10-20"
---

# Provision of Torfaen Alarms Monitoring Services

Buyer: TORFAEN COUNTY BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-kuma6s-135731

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-135731.json)

## Summary

The Torfaen County Borough Council has launched a tender for the provision of alarm monitoring services. The title of the tender is "Provision of Torfaen Alarms Monitoring Services". This opportunity falls under the services category with a contract value of £728,000 in GBP. The procurement method is an open procedure with an electronic submission process. The deadline for tender submissions is 20th November 2023, and the contract award period starts on the same day. The tender is located in the Torfaen region, and the Council seeks alarm monitoring receiving centres to support their community lifeline system and assistive technology provisions.

This tender presents a business opportunity for alarm monitoring service providers to enhance assistive technology services in Torfaen. Suitable businesses to compete would be experienced providers of alarm monitoring services capable of managing calls from users seeking assistance. By partnering with Torfaen County Borough Council, businesses can contribute to the development of vital services. The opportunity involves a contract with a renewal option for up to 36 months, providing long-term potential for growth and collaboration in the provision of alarm monitoring services in the region.

## Notice

Torfaen County Borough Council are seeking tenders from alarm monitoring receiving centres (ARC's) for the delivery of alarm monitoring services supporting our community lifeline system and assistive technology provisions.

### Lot Information

Lot 1

Torfaen County Borough Council are seeking tenders from alarm monitoring receiving centres (ARC's) for the delivery of alarm monitoring services supporting our community lifeline system and assistive technology provisions. With installations and maintenance managed through the Council's Assistive Technology Team the ARC is a vital partner providing a responsive approach to managing calls from users seeking assistance from named contacts or emergency services. This is an exciting opportunity for experienced providers of alarms monitoring services to support the development of assistive technology services in Torfaen.

Renewal: There is an option to extend the contract for a further period of up to 36 months in total

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135731 |
| Notice type | OJEU - F2 - Contract Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2023 |
| Submission deadline | 20 Nov 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Apr 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £728,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORFAEN COUNTY BOROUGH COUNCIL |
| Locality | PONTYPOOL |
| Post town | Newport |
| Postcode | NP4 6YB |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Torfaen |
| Electoral ward | Pontypool Fawr |
| Westminster constituency | Torfaen |
| Delivery location | TLL16 Gwent Valleys |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 35121700 - Alarm systems
- 79512000 - Call centre
- 79711000 - Alarm-monitoring services
- 85000000 - Health and social work services

## Release History

- 20 Oct 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135731

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT454297
  Provision of Torfaen Alarms Monitoring Services - Torfaen County Borough Council are seeking tenders from alarm monitoring receiving centres (ARC's) for the delivery of alarm monitoring services supporting our community lifeline system and assistive technology provisions.

## Notice URLs

- http://www.torfaen.gov.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-135731
- https://supplierlive.proactisp2p.com/Account/Login

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-135731. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-135731.json.