---
title: "Supplier Framework for CRM Development Services"
ocid: "ocds-kuma6s-135738"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-135738"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-135738.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-135738.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "MENTER A BUSNES"
published: "2023-12-13"
---

# Supplier Framework for CRM Development Services

Buyer: MENTER A BUSNES  
Current stage: Award  
OCID: ocds-kuma6s-135738

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-135738)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-135738.json)

## Summary

The procurement process led by Menter a Busnes involves the award of a Supplier Framework for CRM Development Services. The framework aims to establish a pool of suppliers for various projects and programmes. Menter a Busnes, a Welsh economic development company, plans to use this agreement across its initiatives. The procurement stage is at the award phase, with the contract signed on 13th December 2023. The contract's initial term ends on 31st March 2024, with a potential extension of up to 3 years and 5 months. The main procurement category is services.

This tender for CRM Development Services under a Supplier Framework by Menter a Busnes presents a significant opportunity for businesses providing CRM services. Companies offering innovative, bilingual, and sustainable business support could compete effectively. The tender process, while currently in the award stage, signals the potential for ongoing collaborations. Businesses in the law, marketing, consulting, recruitment, printing, and security sectors are well-suited to participate due to the nature of the services required.

## Notice

Menter a Busnes are seeking to establish a framework of suppliers for CRM Developement services.Menter a Busnes reserves the right to utilise this framework agreement across any project or programme operated by the company, including but not limited to Cywain (Enterprise for Success), Skills for Success, Clusters for Success, Total Food Marketing as well as broader development activities relevant to our portfolio of work.Established in 1989, Menter a Busnes is the leading independent not for profit Welsh economic development company taking action to ensure that people, businesses and communities in Wales thrive, by providing innovative, bilingual and sustainable business support and entrepreneurship programmes and services.The framework duration is for an initial term which ends 31st March 2024, with an option to extend by 12 months at a time up to a total maximum duration of 3 years and 5 months (Initial term +1 + 1 + 1).The overall maximum value for the initial framework term and the optional extension periods for the lot is PS100,000.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135738 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2023 |
| Submission deadline | 20 Nov 2023 |
| Future notice date | Not specified |
| Award date | 13 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MENTER A BUSNES |
| Locality | CEREDIGION |
| Post town | Shrewsbury |
| Postcode | SY23 3AH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL41 Mid Wales |
| Local authority | Ceredigion |
| Electoral ward | Llanbadarn Fawr |
| Westminster constituency | Ceredigion Preseli |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ASTARIO SYSTEMS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 13 Dec 2023 at 16:43 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135738
- 20 Oct 2023 at 13:07 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135738

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT454438&idx=3
  20th October 2023 - Questions (Lot 1 - CRM Development)
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT454438&idx=4
  20th October 2023 - Lot-specific technical response template
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT454438&idx=1
  20th October 2023 - ITT CRM Development Services
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT454438&idx=2
  20th October 2023 - Qualification Response (CRM Development)

## Notice URLs

- https://www.sell2wales.gov.wales

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-135738. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-135738.json.