--- title: "Dynamics Support, Development & System Integration" ocid: "ocds-kuma6s-136148" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-136148" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-136148.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-136148.json" source: "Sell2Wales" current_stage: "Award" buyer: "SOCIAL CARE WALES" published: "2023-11-07" --- # Dynamics Support, Development & System Integration Buyer: SOCIAL CARE WALES Current stage: Award OCID: ocds-kuma6s-136148 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-136148) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-136148.json) ## Summary Social Care Wales, a Welsh Government Sponsored Body based in Cardiff, UK, has launched an active tender for "Dynamics Support, Development & System Integration" in the social protection industry category. The procurement process is currently at the open stage with a submission deadline of December 6, 2023. The contract offers an opportunity for businesses to provide maintenance, 3rd tier support, and system development services. The project budget is GBP 1,166,666, with an award date set for February 2024 and go-live date in April 2024. Interested businesses can access the full tender details and submit electronic bids via the provided link. This tender by Social Care Wales presents an opportunity for businesses specialising in IT services, system integration, and software development to compete for a substantial contract. The procurement process offers a 6-year contract term with the potential for extension, creating a stable revenue stream for the winning supplier. With a focus on quality and cost criteria, businesses with expertise in Dynamics 365, analytics, API integration, and machine learning are well-suited to bid for this tender and support Social Care Wales in achieving its technology goals. ## Notice Social Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support), 3rd tier support and integrated system development. Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI . Please see ITT for full specification. ### Lot Information Lot 1 A dynamics 3rd tier support , database development, system integration and maintenance (BAU support) contract opportunity. The project will be carried out by open tender with an award date of February 2024, and go live date of April 2024. The full timetable for the project is contained in the contract notice. There is an estimated budget of GBP 2,400,000 (inclusive of any applicable VAT) agreed for this tender across the full contract term. (6 years). Please see the attached contract notice for further information and detail of the procurement process and Social Care Wales. Renewal: The initial contract term will run for 36 months with a possibility of being extended for up to a further 36 months, up to a total period of 72 months (6 years). A break clause will be inserted following the initial 36 month term, which Social Care Wales reserves the right to not enact. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=136148 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Nov 2023 | | Submission deadline | 6 Dec 2023 | | Future notice date | Not specified | | Award date | 7 Nov 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,166,666 | | Lots value | £1,166,666 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOCIAL CARE WALES | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF10 1EW | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Cathays | | Westminster constituency | Cardiff South and Penarth | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## CPV Codes ### Divisions - 35 - Security, fire-fighting, police and defence equipment - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 35710000 - Command, control, communication and computer systems - 48000000 - Software package and information systems - 48600000 - Database and operating software package - 48610000 - Database systems - 48611000 - Database software package - 48612000 - Database-management system - 48781000 - System management software package - 48900000 - Miscellaneous software package and computer systems - 72212600 - Database and operating software development services - 72212610 - Database software development services - 72212900 - Miscellaneous software development services and computer systems - 72320000 - Database services - 72321000 - Added-value database services - 72514200 - Facilities management services for computer systems development - 72514300 - Facilities management services for computer systems maintenance - 72600000 - Computer support and consultancy services - 72610000 - Computer support services - 72611000 - Technical computer support services ## Release History - 7 Nov 2023 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=136148 - 6 Nov 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=136148 ## Documents - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=14 6th November 2023 - Appendix 14 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=15 6th November 2023 - Appendix 15 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=16 6th November 2023 - ITT a Manyleb Cyfunol - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=17 6th November 2023 - ITT a Manyleb Cyfunol - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=18 6th November 2023 - Atodiad 2 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=19 6th November 2023 - Atodiad 3 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=20 6th November 2023 - Atodiad 4 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=21 6th November 2023 - Atodiad 5 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=22 6th November 2023 - Atodiad 6 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=23 6th November 2023 - Atodiad 13 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=24 6th November 2023 - Atodiad 14 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=1 6th November 2023 - Combined ITT and Specification - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=2 6th November 2023 - Appendix 1 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=3 6th November 2023 - Appendix 2 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=4 6th November 2023 - Appendix 3 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=5 6th November 2023 - Appendix 4 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=6 6th November 2023 - Appendix 5 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=7 6th November 2023 - Appendix 6 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=8 6th November 2023 - Appendix 7 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=9 6th November 2023 - Appendix 8 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=10 6th November 2023 - Appendix 9 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=11 6th November 2023 - Appendix 10 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=12 6th November 2023 - Appendix 11 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456372&idx=13 6th November 2023 - Appendix 13 - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV456372 Dynamics Support, Development & System Integration - Social Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support), 3rd tier support and integrated system development. Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI . Please see ITT for full specification. - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV456425 Dynamics Support, Development & System Integration - Social Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support), 3rd tier support and integrated system development. Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI . Please see ITT for full specification. ## Notice URLs - http://www.socialcare.wales - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-136148 - https://www.sell2wales.gov.wales ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-136148. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-136148.json.