--- title: "Dynamics Support, Development & System Integration" ocid: "ocds-kuma6s-136222" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-136222" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-136222.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-136222.json" source: "Sell2Wales" current_stage: "Award" buyer: "SOCIAL CARE WALES" published: "2024-01-29" --- # Dynamics Support, Development & System Integration Buyer: SOCIAL CARE WALES Current stage: Award OCID: ocds-kuma6s-136222 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-136222) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-136222.json) ## Summary Social Care Wales is inviting tenders for a procurement process titled "Dynamics Support, Development & System Integration" in the services category, located in Cardiff, UK. This procurement, currently at the active stage, seeks maintenance, 3rd tier support, and integrated system development services. Important dates include the tender period ending on December 6, 2023, and the award period starting on the same date. This tender by Social Care Wales provides opportunities for businesses, especially SMEs, to offer services related to Dynamics 365, marketing, analytics, API integration, and machine learning. Businesses in the technology sector with expertise in system integration and support are well-suited to compete in this open procedure procurement for the provision of services over a 6-year contract term. ## Notice Social Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support), 3rd tier support and integrated system development. Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI . Please see ITT for full specification. ### Lot Information Lot 1 A dynamics 3rd tier support , database development, system integration and maintenance (BAU support) contract opportunity. The project will be carried out by open tender with an award date of February 2024, and go live date of April 2024. The full timetable for the project is contained in the contract notice. There is an estimated budget of GBP 2,400,000 (inclusive of any applicable VAT) agreed for this tender across the full contract term. (6 years). Please see the attached contract notice for further information and detail of the procurement process and Social Care Wales. Renewal: The initial contract term will run for 36 months with a possibility of being extended for up to a further 36 months, up to a total period of 72 months (6 years). A break clause will be inserted following the initial 36 month term, which Social Care Wales reserves the right to not enact. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=136222 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Jan 2024 | | Submission deadline | 6 Dec 2023 | | Future notice date | Not specified | | Award date | 22 Jan 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,000,000 | | Lots value | £2,000,000 | | Awards value | Not specified | | Contracts value | £2,400,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Not specified | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOCIAL CARE WALES | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF10 1EW | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Cathays | | Westminster constituency | Cardiff South and Penarth | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | ASHTON COURT GROUP | ## CPV Codes ### Divisions - 35 - Security, fire-fighting, police and defence equipment - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 35710000 - Command, control, communication and computer systems - 48000000 - Software package and information systems - 48600000 - Database and operating software package - 48610000 - Database systems - 48611000 - Database software package - 48612000 - Database-management system - 48781000 - System management software package - 48900000 - Miscellaneous software package and computer systems - 72212600 - Database and operating software development services - 72212610 - Database software development services - 72212900 - Miscellaneous software development services and computer systems - 72320000 - Database services - 72321000 - Added-value database services - 72514200 - Facilities management services for computer systems development - 72514300 - Facilities management services for computer systems maintenance - 72600000 - Computer support and consultancy services - 72610000 - Computer support services - 72611000 - Technical computer support services ## Release History - 29 Jan 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=136222 - 7 Nov 2023 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=136222 ## Documents - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=17 15th November 2023 - Atodiad 1 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=29 15th November 2023 - Atodiad 1 - Dileu cyfyngiadau cyfrif cymeriad - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=2 15th November 2023 - Appendix 1 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=28 15th November 2023 - Appendix 1 - character count restrictions removed - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=27 13th November 2023 - Contract terms and conditions - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=16 13th November 2023 - ITT a Manyleb Cyfunol - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=26 13th November 2023 - ITT a Manyleb Cyfunol - diwygiwyd adran 3.6 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=1 13th November 2023 - ITT & Specification - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=25 13th November 2023 - ITT & Specification - section 3.6 amended - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=20 7th November 2023 - Atodiad 4 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=21 7th November 2023 - Atodiad 5 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=22 7th November 2023 - Atodiad 6 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=23 7th November 2023 - Atodiad 13 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=24 7th November 2023 - Atodiad 14 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=5 7th November 2023 - Appendix 4 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=6 7th November 2023 - Appendix 5 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=7 7th November 2023 - Appendix 6 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=8 7th November 2023 - Appendix 7 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=9 7th November 2023 - Appendix 8 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=10 7th November 2023 - Appendix 9 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=11 7th November 2023 - Appendix 10 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=12 7th November 2023 - Appendix 11 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=13 7th November 2023 - Appendix 13 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=14 7th November 2023 - Appendix 14 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=15 7th November 2023 - Appendix 15 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=18 7th November 2023 - Atodiad 2 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=19 7th November 2023 - Atodiad 3 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=3 7th November 2023 - Appendix 2 - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV456424&idx=4 7th November 2023 - Appendix 3 - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV456424 Dynamics Support, Development & System Integration - Social Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support), 3rd tier support and integrated system development. Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI . Please see ITT for full specification. - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN465040 Dynamics Support, Development & System Integration - Social Care Wales are seeking to appoint a suitably skilled supplier or consortium to provide maintenance (and BAU support), 3rd tier support and integrated system development. Within the proposed service scope Social Care Wales identify the following sub-services: Dynamics 365 (Carreg) & Marketing, Analytics & Reporting, API Integration , Single Sign On (B2C) and Machine Learning / AI . Please see ITT for full specification. ## Notice URLs - http://www.socialcare.wales - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-136222 - https://www.sell2wales.gov.wales ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-136222. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-136222.json.