---
title: "Provision of Sensory Support Services"
ocid: "ocds-kuma6s-136833"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-136833"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-136833.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-136833.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "WREXHAM COUNTY BOROUGH COUNCIL"
published: "2024-03-11"
---

# Provision of Sensory Support Services

Buyer: WREXHAM COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-136833

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-136833.json)

## Summary

The Wrexham County Borough Council has awarded a contract for the Provision of Sensory Support Services. This procurement opportunity involves three sensory impairment services aimed at adults and children with sensory impairments, such as blindness, visual impairment, deafness, hearing impairment, and deaf blindness. The services will focus on well-being, independence, and various support areas, with outcomes including social and economic well-being, access to education and training, and healthy relationships. The contract is active, with an anticipated start date of 1st May 2024, and aims to enhance the quality of sensory support services in the Wrexham area.

This tender creates opportunities for businesses specializing in health and social work services and other community, social, and personal services. Providers who can offer innovative solutions and expertise in delivering outcomes for adults and children with sensory impairments are well-suited to compete. The contract value is up to £300,000 per annum, with a focus on achieving positive community benefits aligned with social and environmental considerations. Interested businesses can explore further details and submit their bids through the eTenderwales platform, with the tender period closing on 3rd January 2024 and the award period ending on 27th January 2024.

## Notice

SERVICES FOR PEOPLE WITH SENSORY IMPAIRMENTWrexham County Borough Council and Flintshire County Council are looking to commission three sensory impairment services and are seeking tender applications from organisations that are able to meet the required service outcomes as detailed below for the provision of a number of services for adults and children who are blind, visually impaired, deaf, hearing impaired or deaf blind.The Provider(s) will maximise well-being and promote independence of people with a sensory impairment, delivering a range of support including:* Information and advice and support* Registration.* Specialist assessment* Rehabilitation* Equipment and technical supportThe service will be commissioned for five years with a provision to extend by a further 2 X twelve months, to enable Wrexham County Borough Council and Flintshire County Council to complete a strategic review of sensory impairment services. The service will increase access to equipment and assistive technology and provide a personalised support plan and rehabilitation package to support the individual involving training and support in relation to mobility, communication and daily living skills. The provider(s) will be expected to work in partnership with local Social Services Teams, Audiology and Ophthalmology services, and signpost people on to appropriate communication support and wellbeing services as required, in a timely manner.The outcomes of the services to be achieved are:1. Work with adults and children with sensory impairments to enable them to secure their entitlements and understand their rights.2. Support adults and children with sensory impairments to achieve positive social and economic well-being and promote positive physical, mental health and emotional well-being.3. Enable and support citizens living with sensory loss to provide a positive contribution to society including access to education, training and recreation.4. Support adults and children with sensory impairments to develop and maintain healthy domestic, family and personal relationships.5. Support adults and children with fully trained BSL interpretation or signposting to appropriate advocacy services to support meetings/appointments.6. Establish quarterly citizen engagement forums to obtain feedback from citizens on the services they are receiving, and include Commissioning Officers from WCBC and FCC twice yearly to understand on-going needs of the sensory support communities. It will be the provider responsibility to ensure appropriate interpretation/ representation at such events.This is an outcomes-focused specification for adults and children with sensory impairments. As it focuses on outcomes, it leaves scope and flexibility for providers to organise service delivery in a range of ways to achieve the required outcomes. We welcome providers to bring their expertise to the table and outline how they will deliver on the outcomes set out within the specification. Innovation and creativity is encouraged.The Agreements to be let:* Lot 1 - Services to adults and children who are blind or have a visual impairment* Lot 2 - Services to adults and children who are deaf or have a hearing impairment* Lot 3 - Service to adults and children with deaf blindness (spot purchase)We welcome submissions from specialist providers who wish to bid for all 3 lots as a complete service through a consortia approach, although separate bids for individual lots will be considered. The total cost of the complete service for Wrexham and Flintshire is not to exceed PS300,000.00 per annum.The anticipated contract start date would be 1st May 2024. It is to be noted that there is currently a waiting list for vision impairment support in the area, and should there still be a waiting list at the inception of the new contract date, the provider will be expected to pick this up and continue to work through the waiting list within the contract provision.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=136833 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2024 |
| Submission deadline | 3 Jan 2024 |
| Future notice date | Not specified |
| Award date | 11 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WREXHAM COUNTY BOROUGH COUNCIL |
| Locality | WREXHAM |
| Post town | Llandudno |
| Postcode | LL11 1AR |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL34 Flintshire and Wrexham |
| Local authority | Wrexham |
| Electoral ward | Grosvenor |
| Westminster constituency | Wrexham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DSN |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 11 Mar 2024 at 14:44 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=136833
- 29 Nov 2023 at 12:37 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=136833

## Notice URLs

- https://etenderwales.bravosolution.co.uk/home.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-136833. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-136833.json.