---
title: "Out of Hours Telephone Service"
ocid: "ocds-kuma6s-137756"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-137756"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-137756.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-137756.json"
source: "Sell2Wales"
current_stage: "Planning"
buyer: "TRIVALLIS LTD"
published: "2024-01-05"
---

# Out of Hours Telephone Service

Buyer: TRIVALLIS LTD  
Current stage: Planning  
OCID: ocds-kuma6s-137756

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-137756.json)

## Summary

The contracting authority for this procurement process is Trivallis Ltd, based in Pontypridd with a postal code of CF37 2SW. They have initiated a tender for the provision of an Out of Hours emergency repairs telephone answering service. The service is required during specific hours on weekdays, weekends, bank holidays, staff training days, and other events as needed. The main procurement category for this tender is services related to various telecommunications services.

This tender by Trivallis Ltd presents an opportunity for businesses specialising in telecommunications services, such as telephone and data transmission, public-telephone services, mobile-telephone services, and electronic message services. Companies providing Out of Hours telephone services would find this tender well-suited for business growth potential. The procurement process is currently in the planning stage, allowing interested businesses to prepare and engage before the tender progresses further.

## Notice

Provision of an Out of Hours emergency repairs telephone answering service for tenants of rented accommodation, leaseholders and shared ownership properties owned or managed by Trivallis.The service will be required when the Trivallis Offices are not in operation as follows:-Weekdays: - 4.30pm - 8.30 amWeekends: - (Friday 4.30 pm - Monday 8.30 am).Bank Holidays: - 24 HoursStaff Training days: - 8.30 am - 4.30 pm (allow up to 4 per annum)Christmas Closure (Christmas Eve - First working day after 1st JanuaryOther days as and when required: - to include possible evacuation of Trivallis Offices or failure of their telephone system - maximum of up to 3 working days in any single incident, subject to severity.In addition to provide the service for such events as Tennant Fun Day(s), Annual Staff Conference, Customer Services Training as and when required.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=137756.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=137756 |
| Notice type | S2W Notice - Website Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jan 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRIVALLIS LTD |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 2SW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services
- 64210000 - Telephone and data transmission services
- 64211000 - Public-telephone services
- 64212000 - Mobile-telephone services
- 64214000 - Dedicated-business telephone network services
- 64214200 - Telephone switchboard services
- 64216000 - Electronic message and information services

## Release History

- 5 Jan 2024 at 11:56 - Planning - S2W Notice - Website Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=137756

## Notice URLs

- https://trivallis.co.uk
- https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=137756

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-137756. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-137756.json.