---
title: "Carers Information, Support, Assistance and Outreach service"
ocid: "ocds-kuma6s-139672"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-139672"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-139672.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-139672.json"
source: "Sell2Wales"
current_stage: "Planning"
buyer: "PEMBROKESHIRE COUNTY COUNCIL"
published: "2024-03-05"
---

# Carers Information, Support, Assistance and Outreach service

Buyer: PEMBROKESHIRE COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-kuma6s-139672

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-139672.json)

## Summary

The Pembrokeshire County Council is preparing to tender for the provision of a Carers Information, Support, Assistance and Outreach service. The aim is to engage with carers, partners, and providers to improve the lives of carers and their families. The service will include various support areas such as a drop-in centre, information assistance, outreach, breaks, training, and emergency backup schemes. The Council is encouraging attendance at an upcoming virtual briefing event scheduled for Friday 22nd March 2024.

This procurement opportunity in the services category within the health and social work sector is currently in the planning stage. Businesses specializing in health and social care services, digital inclusion, and education support are well-suited to compete for this tender. The tender process will involve collaboration with the Pembrokeshire County Council and Hywel Dda University Health Board, aligning closely with the priorities set by the Welsh Government to improve outcomes for adult carers.

## Notice

Pembrokeshire County Council and Hywel Dda University Health Board are preparing to tender for the provision of a Carers Information, Support, Assistance and Outreach service for adult carers aged 18 and over, who provide unpaid care and support to a relative, friend or neighbour who is disabled, physically or mentally ill, or affected by substance misuse. The aim for the service is to engage with carers, partners and providers alike to deliver an Information, Support, Assistance & Outreach Service that will help improve the lives of carers and their families.The Carers Information, Support, Assistance & Outreach Service will consist of the following service areas:- An accessible Carers drop-in Centre.- A single point of contact for Information, Support and Assistance- Carers' OutreacH- Carers' Breaks- Carers' Grant scheme- Carers' Training- Carers' Voice- Website Management- Carers' Recognition Card- Carers' Emergency Back-up SchemeUnpaid carers are the single largest provider of care to people with support needs in our communities, and they save the NHS and Social Services billions of pounds every year. The 2021 National Census reported that 12,885 people in Pembrokeshire identified themselves as an unpaid carer, and over 34% provide more than 50 hours of care every week.Published in 2021 the West Wales Carers Strategy sets out a clear vision for how working together to plan, develop and deliver services will improve outcomes for Carers and their families. The Service Provider will be a key partner who will collaborate closely with Commissioners and Stakeholders as we work towards achieving a better outcome for adult carers.The 4 Priority areas, below, were informed by feedback received from engagement activities, as well as the national priorities set by Welsh Government, and the 2017 population needs assessment for West Wales:Priority 1: Improve the early recognition and self-identification of carers including young carers and young adult carers.Priority 2: Ensure a range of services are available to support the well-being of carers of all ages, in their life alongside caring.Priority 3: Support carers to access and maintain education, training and employment opportunities.Priority 4: Support carers to become digitally included.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=139672 |
| Notice type | S2W Notice - Website Prior Information Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Mar 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PEMBROKESHIRE COUNTY COUNCIL |
| Locality | PEMBROKESHIRE |
| Post town | Swansea |
| Postcode | SA61 1TP |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL42 South West Wales |
| Local authority | Pembrokeshire |
| Electoral ward | Haverfordwest: Castle |
| Westminster constituency | Mid and South Pembrokeshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 5 Mar 2024 at 15:49 - Planning - S2W Notice - Website Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=139672

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-139672. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-139672.json.
