---
title: "Support & Maintenance of the Niche Police Records Management System"
ocid: "ocds-kuma6s-139979"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-139979"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-139979.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-139979.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "POLICE & CRIME COMMISSIONER FOR SOUTH WALES"
published: "2024-03-14"
---

# Support & Maintenance of the Niche Police Records Management System

Buyer: POLICE & CRIME COMMISSIONER FOR SOUTH WALES  
Current stage: Award  
OCID: ocds-kuma6s-139979

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-139979)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-139979.json)

## Summary

The Police & Crime Commissioner for South Wales has awarded a contract to Niche Technology UK Limited for the Support & Maintenance of the Niche Police Records Management System. The procurement method used was a limited process, with the rationale being that the services could only be provided by a specific operator due to technical reasons and proprietary licenses. The contract, valued at £2,227,073 GBP, was signed on 14th March 2024. The procurement falls outside the scope of application of the directive, covering public order and safety services in the UK.

This tender for Support & Maintenance of the Niche Police Records Management System presents opportunities for businesses, especially SMEs, with expertise in software support and maintenance services. The contract is for a three-year period, specifically catering to the requirements of South Wales Police and Gwent Police. Businesses in the public order and safety industry category, familiar with proprietary software and intellectual property rights issues, would be well-suited to compete in this tender process.

## Notice

Support & Maintenance of the Niche Police Records Management System. The contract covers the requirements for South Wales Police and Gwent Police.

### Lot Information

Lot 1

Support & Maintenance of the Niche Police Records Management System. The contract covers the requirements for South Wales Police and Gwent Police. The contract will be for a three year period.

### Procurement Information

The services can be provided only by a particular economic operator for the following reasons: Reg 32.2(b)(ii) -competition is absent for technical reasons Reg 32.2(b)(ii) - The protection of exclusive rights, including intellectual property rights. Due to propriety licenses , only the software manufacturer can provide the support and maintenance required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=139979 |
| Notice type | OJEU - F15 - Voluntary Ex Ante Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Mar 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,227,073 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE & CRIME COMMISSIONER FOR SOUTH WALES |
| Locality | BRIDGEND |
| Post town | Cardiff |
| Postcode | CF31 3SU |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Bridgend |
| Electoral ward | Brackla East and Coychurch Lower |
| Westminster constituency | Bridgend |
| Delivery location | TLL17 Bridgend and Neath Port Talbot |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NICHE TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 14 Mar 2024 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=139979

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR470707
  Support & Maintenance of the Niche Police Records Management System - Support & Maintenance of the Niche Police Records Management System. The contract covers the requirements for South Wales Police and Gwent Police.

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-139979
- https://www.south-wales.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-139979. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-139979.json.