---
title: "STAR survey tender for all tenants in FCC area 2024"
ocid: "ocds-kuma6s-140522"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-140522"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-140522.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-140522.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "FLINTSHIRE COUNTY COUNCIL"
published: "2024-11-20"
---

# STAR survey tender for all tenants in FCC area 2024

Buyer: FLINTSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-140522

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-140522)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-140522.json)

## Summary

Flintshire County Council has undertaken a procurement process, titled "STAR survey tender for all tenants in FCC area 2024," classified under the services category with CPV code 79311000 for survey services. The procurement process is centred around conducting a Tenant and Resident Survey (STAR) to meet the Welsh Housing Quality Standard (SATC) requirements, comparing satisfaction data among social landlords. The location for this procurement process is Flintshire, with associated contractor details based in Cardiff. The procurement has proceeded through the tender stage with contract signed on 1st July 2024 and has now concluded the award stage, with the award dated 20th November 2024. The contract was secured by Strategic Research And Insight, after a competitive bid process that saw four bids submitted. The procurement method utilised was an open tender.

This tender offers substantial growth opportunities for businesses specialising in survey services and data collection. It is particularly suited to companies experienced with national satisfaction surveys and compliance with housing standards. Successful participation in this tender can enhance the reputation and portfolio of businesses, positioning them favourably for future government projects. Additionally, it presents opportunities for service providers within the Flintshire region and beyond, particularly those equipped with the capability of handling large-scale survey projects and providing comparative data analyses for governmental use.

## Notice

Flintshire CC STAR Survey 2024As part of the overall requirements of the Welsh Housing Quality Standard (SATC), all Social Landlords must conduct a 'regular' Tenant and Resident Survey (STAR) for residents. The STAR survey is a nationally recognized survey of satisfaction with a standard; it collects standard data, and this data is used by the Welsh Government to compare providers with each other.The STAR survey was last commissioned by Flintshire in 2021, but the requirement is that the survey be carried out every 5 years, at least

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=140522 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Nov 2024 |
| Submission deadline | 29 Apr 2024 |
| Future notice date | Not specified |
| Award date | 1 Jul 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FLINTSHIRE COUNTY COUNCIL |
| Locality | FLINTSHIRE |
| Post town | Chester |
| Postcode | CH7 6NA |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL34 Flintshire and Wrexham |
| Local authority | Flintshire |
| Electoral ward | Mold East |
| Westminster constituency | Clwyd East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STRATEGIC RESEARCH AND INSIGHT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 20 Nov 2024 at 13:40 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=140522
- 15 Nov 2024 at 12:57 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=140522
- 8 Apr 2024 at 16:43 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=140522

## Notice URLs

- https://supplierlive.proactisp2p.com/Account/Login
- https://www.flintshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-140522. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-140522.json.