---
title: "Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality"
ocid: "ocds-kuma6s-140763"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-140763"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-140763.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-140763.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2025-03-12"
---

# Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-140763

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-140763)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-140763.json)

## Summary

The NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, has completed the award stage of a procurement process titled "Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality." This contract, valued at £539,634.33 GBP, aims to provide community connectors across 18 GP practices in the southern arc of Cardiff. The procurement method used was an open procedure, signifying an inclusive approach to inviting tenders. The key project stakeholders include Cardiff and Vale University Local Health Board, NHS Wales Shared Services Partnership, and Adferiad Recovery. This tender process reached its conclusion on 12 March 2025, with the contract signed on 11 December 2024.

This award represents a substantial opportunity for businesses specialising in social, community, and health services, particularly those able to cater to diverse cultural and socio-economic needs. The focus on community connectors offers significant potential for firms experienced in providing targeted support and outreach, especially within BAME and hard-to-reach communities. Enterprises with expertise in integrating health services at the local level will find this contract particularly rewarding. The successful bidder, Adferiad Recovery, will be expected to build strong relationships with GP practices, handle self-referrals, and manage safeguarding issues, thus highlighting the need for specialised knowledge in community health and social care.

## Notice

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are seeking to award a contract for Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality.

### Lot Information

Lot 1

Cardiff and Vale University Health Board are seeking the provision of a team of community connectors to work at GP Practice level, to provide a mechanism for sign posting and directing identified patients (over the age of 18 years) to appropriate community support groups/networks and services specific to their social and wellbeing needs. This contract will be geographically focused on the three clusters within the Southern arc of Cardiff: Cardiff East (4 GP practices), Cardiff Southeast (8 GP practices) and City and South Cardiff Cluster (6 practices). The total population of the three clusters is 164,170. Much of this population is made up by BAME communities and other hard to reach groups including Travelers, the Homeless, Sex Workers, and Asylum Seekers. Key elements of the requirement include: - Each cluster will have a designated community connector, who will be active in the practices and available Monday to Friday, building a robust working relationship with the practice staff. They will also be required to share information on a weekly or bi-weekly basis, especially outcomes of patient involvement. - GP staff can refer patients to community connectors, who can then signpost to wider third sector organisations and act as experts on these services. They can also accept self-referrals from patients registered at the practice. - Community Connectors will act as an expert resource to practice based staff and be responsible for supporting the individuals to contact or access services or, where necessary make referrals on behalf of the patient / individual. - The model that is introduced in each of the three clusters will need to be bespoke to the cultural and socio-economic needs of the populations served- this includes consideration of language needs. - There must be appropriate management of safeguarding issues. - The Community Connectors should act as a main point of contact for patients should they have any queries following their signposting.

Renewal: With option to extend for an additional 12 months to 30th June 2027 at the sole discretion of the Cardiff and Vale University Local Health Board.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=140763 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2025 |
| Submission deadline | 8 May 2024 |
| Future notice date | Not specified |
| Award date | 11 Dec 2024 |
| Contract period | 1 Jul 2024 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £539,634 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £539,634 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | ST ASAPH |
| Post town | Llandudno |
| Postcode | LL17 0JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL42 South West Wales |
| Local authority | Carmarthenshire |
| Electoral ward | Carmarthen Town West |
| Westminster constituency | Caerfyrddin |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ADFERIAD RECOVERY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 12 Mar 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=140763
- 17 Apr 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=140763

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR475014
  Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are seeking to award a contract for Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR500965
  Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are seeking to award a contract for Provision of Community Connectors to Work with GP Practices in South and East Cardiff Locality.

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-140763
- https://etenderwales.bravosolution.co.uk/home.html
- https://etenderwales.bravosolution.co.uk/web/login.shtml

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-140763. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-140763.json.