---
title: "Support contract to facilitate the deployment and ongoing maintenance of SPC Charts and Microsoft Application"
ocid: "ocds-kuma6s-142300"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-142300"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-142300.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-142300.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES"
published: "2024-08-06"
---

# Support contract to facilitate the deployment and ongoing maintenance of SPC Charts and Microsoft Application

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-kuma6s-142300

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-142300)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-142300.json)

## Summary

The NHS Wales Shared Services Partnership (NWSSP) - Procurement Services has awarded a support contract for the deployment and ongoing maintenance of SPC Charts and Microsoft Application. The contracting process, led by NWSSP and hosted by Velindre NHS Trust on behalf of NHS Executive's Improvement Cymru team, was conducted under a limited procurement method without prior publication of a call for competition. The contract was awarded on 6th August 2024 to the BCN Group, based in Manchester, and will be in effect until 31st March 2025, with an option for a one-year extension. This falls under the health industry category, specifically providing services within the region of UKL.

This tender offers significant business growth opportunities, particularly for entities specialising in software development, data visualisation, and healthcare improvement projects. Businesses that have prior experience in developing bespoke applications and those familiar with SPC Charts will find this contract particularly advantageous, given the scope for providing training and upskilling NHS staff, thereby ensuring sustained product development and maintenance. The exclusive technical expertise and intellectual property held by the BCN Group suggest that similar businesses with specialised skills could likewise be well-positioned for such targeted support contracts in the future.

## Notice

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of NHS Executive's Improvement Cymru team who sought to establish a support contract to facilitate the deployment and ongoing maintenance of SPC Charts and Microsoft Application.

### Lot Information

Lot 1

The support contract allows for a customized Improvement Application, known as QSI Hive which was developed for NHS Executive's Improvement Cymru team in 2023 by the BCN Group. The support contract will cover a portion of development time and provide training for the Improvemnent Cymru team and will enable NHS Executive to deploy the application with robust support, instilling confidence in our users regarding the product. Additionally, there is allocated time for upskilling of staff in the contract ensuring the team gain the necessary experience and knowledge to manage and further develop the product internally beyond the contract period. The contract will run until the 31st March 2025 with up to a one year extension option if required by the Organisation.

### Procurement Information

The BCN Group was commissioned by Improvement Cymru in early 2023 to develop an application for the Organisation which will be made available to NHS Wales Staff. This application will allow Improvement Projects to be entered and maintained, and to aid in the production of improvement charts and documentation of the improvement process. BCN worked with Improvement Cymru over an 6-8 Month period to develop a bespoke system by working with Improvement Cymru and NHS Wales staff to co-design the application. BCN's significant experience in SPC Charts and therefore, the understanding of how data needs to be collected to ensure data visualisation within the platform has made this process significantly easier. As BCN are the original developer of the product, they possess advanced knowledge, IP and extensive experience regarding its functionality. In contrast, any other company would need to allocate a significant amount of time to thoroughly understand and investigate the existing work to effectively prepare for providing support as well as enter into discussions and agreements with BCN Based on the above, the Authority intends to use the negotiated procedure without prior publication in accordance with the use of Public Contract Regulations 2015 32 (2)(b)(ii) and (iii), competition is absent for technical reasons and (2) (b)(iii) - the protection of exclusive rights, including intellectual property rights and is therefore, issuing this notice and applying a 10 day standstill period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=142300 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Jun 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BCN GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222200 - Information systems or technology planning services

## Release History

- 6 Aug 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=142300
- 18 Jun 2024 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=142300

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN481337
  Support contract to facilitate the deployment and ongoing maintenance of SPC Charts and Microsoft Application - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of NHS Executive's Improvement Cymru team who are seeking to establish a support contract to facilitate the deployment and ongoing maintenance of SPC Charts and Microsoft Application.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=AUG486486
  Support contract to facilitate the deployment and ongoing maintenance of SPC Charts and Microsoft Application - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of NHS Executive's Improvement Cymru team who sought to establish a support contract to facilitate the deployment and ongoing maintenance of SPC Charts and Microsoft Application.

## Notice URLs

- http://www.procurement.wales.nhs.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-142300

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-142300. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-142300.json.