---
title: "Welsh Government Catering Services Contract"
ocid: "ocds-kuma6s-142904"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-142904"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-142904.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-142904.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "WELSH GOVERNMENT"
published: "2025-08-19"
---

# Welsh Government Catering Services Contract

Buyer: WELSH GOVERNMENT  
Current stage: Award  
OCID: ocds-kuma6s-142904

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## Summary

The Welsh Government has successfully awarded the catering services contract to COMPASS CONTRACT SERVICES (U.K.) LIMITED for its offices across various locations, including Cardiff, Merthyr Tydfil, Aberystwyth, Llandudno Junction, and London. This procurement, which falls under the 'General public services' category, involved an open procedure aimed at establishing a comprehensive catering and hospitality service. The process, initiated with a tender notice on July 17, 2024, and awarded on August 19, 2025, entailed a robust bidding phase culminating in an active three-year contract starting July 19, 2025, with an optional three-year extension. The contract is valued at an estimated £4,000,000, providing the breadth for both initial and extended terms.

This tender presents significant business growth opportunities, particularly for large-scale catering service providers capable of delivering high standards and sustainable practices. Businesses adept at managing statutory compliance regarding food safety and multilingual service requirements would be well-positioned to succeed in similar future contracts. The rigorous award criteria focusing on technical quality and cost-efficiency make this a suitable endeavor for suppliers with robust infrastructure capable of supporting diverse catering needs, including on-site and limited hospitality services across multiple office locations.

## Notice

This tender opportunity is for the Welsh Government catering service requirements in order to award a single contract to a main supplier for the provision of these services. The Catering Services Contract will cover the provision of on-site catering and hospitality services at 4 office locations in Wales and hospitality catering solutions for the Client's offices without on-site catering facilities - including 1 office located in London.

### Lot Information

Lot 1

Below is an over-view of the Client's requirements which are detailed and confirmed in the tender documents. The Client requires the Catering Services Contract to deliver positive economic and social benefits to Wales and services must be delivered with assured statutory compliance - particularly in respect of Food Safety legislation, Health and Safety Law and all other applicable legislation. The service must reflect exemplary standards of catering industry best practice and must be operated with a management ethos of continuous improvement throughout the contract term whilst delivering best value for the Client and service users. The contract must maximise resource efficiency (water; heat; power; waste management etc.) and sustainable practices - including support for locally procured food and local food producers; health and wellbeing and Fairtrade. There are currently 4 office locations in scope for on-site catering services - Cardiff; Merthyr Tydfil; Aberystwyth and Llandudno Junction. The Client requires a cafe-style service offering a range of hot and cold 'grab and go' food and hot and cold beverages and hospitality catering services. There is also a limited / ad-hoc requirement for events and fine dining services mainly at the Client's Cardiff location. Whilst there remains some uncertainty about post-pandemic building occupancy numbers, for illustrative purposes the Client anticipates attendance at the 4 catered offices to be circa 50% of pre-pandemic numbers. On this basis, occupancy would be as follows - Cathays Park (1,640 staff); Merthyr Tydfil (297 staff); Aberystwyth (210 staff); Llandudno Junction (338 staff). The Client also currently has 9 office locations without on-site catering facilities that will require a limited / ad-hoc hospitality food and beverage service. These offices are located in Caerphilly; Newport; Swansea; Carmarthen; Newtown; Llandrindod Wells; Wrexham; Caernarfon and London. Services provided through the contract must be fully compliant with the Welsh Government's Welsh Language Scheme. In particular, the contractor will be required to ensure that in all dealings with the public, Welsh and English languages must be treated on the basis of equality - including ensuring that all menu and promotional material, customer surveys and any other information or hospitality booking system content, whether provided in hard copy or through any electronic medium, are fully bilingual. Security vetting clearance will be required for all contractor personnel engaged in the delivery of the contracted services. The contract will also include the provision of maintenance services for Client owned coffee machines (semi-automatic bean to cup and barista machines).. The estimated contract value of GBP 4000000 is for the initial contract term and the optional extension period.

Options: As stated in the tender documents.

Renewal: 3 years initial contract term plus an up to 3 years extension option

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=142904 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2025 |
| Submission deadline | 4 Sep 2024 |
| Future notice date | 16 Jul 2024 |
| Award date | 25 Jun 2025 |
| Contract period | Not specified |
| Recurrence | 3 years initial contract term + up to 3 years extension option |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | £4,000,000 |
| Awards value | Not specified |
| Contracts value | £4,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELSH GOVERNMENT |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 3NQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPASS CONTRACT SERVICES (U.K. |

## CPV Codes

### Divisions

- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 50 - Repair and maintenance services
- 55 - Hotel, restaurant and retail trade services

### Codes

- 39220000 - Kitchen equipment, household and domestic items and catering supplies
- 39310000 - Catering equipment
- 39311000 - Light catering equipment
- 50883000 - Repair and maintenance services of catering equipment
- 55500000 - Canteen and catering services

## Release History

- 19 Aug 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=142904
- 17 Jul 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=142904
- 10 Jul 2024 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=142904

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUL483914
  Welsh Government Catering Services Contract - The Welsh Government is intending to issue an opportunity to the market in July 2024 to tender its catering service requirements in order to award a single contract to a main supplier for the provision of these services. The Catering Services Contract will cover the provision of on-site catering services at 4 office locations in Wales and hospitality catering solutions for the Client's offices without on-site catering facilities - including 1 office located in London.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUL484736
  Welsh Government Catering Services Contract - This tender opportunity is for the Welsh Government catering service requirements in order to award a single contract to a main supplier for the provision of these services. The Catering Services Contract will cover the provision of on-site catering services at 4 office locations in Wales and hospitality catering solutions for the Client's offices without on-site catering facilities - including 1 office located in London.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=AUG537267
  Welsh Government Catering Services Contract - This tender opportunity is for the Welsh Government catering service requirements in order to award a single contract to a main supplier for the provision of these services. The Catering Services Contract will cover the provision of on-site catering and hospitality services at 4 office locations in Wales and hospitality catering solutions for the Client's offices without on-site catering facilities - including 1 office located in London.

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-142904
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0007

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-142904. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-142904.json.