--- title: "Nurse Call Servicing" ocid: "ocds-kuma6s-143752" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-143752" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-143752.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-143752.json" source: "Sell2Wales" current_stage: "Award" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2025-01-07" --- # Nurse Call Servicing Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Award OCID: ocds-kuma6s-143752 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-143752) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-143752.json) ## Summary NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) initiated a tender for "Nurse Call Servicing" on 13th August 2024. This procurement falls under the health industry category and pertains to the servicing of Nurse Call Equipment across Cardiff and Vale University Health Board’s (UHB) sites, including the University Hospital of Wales and University Hospital Llandough, among others in Cardiff and the Vale of Glamorgan. The procurement followed an open procedure and was at the awarding stage by 17th September 2024. Key locations involved are Cardiff, with the contracting authority based in Cardiff CF15 7QZ, and the scope involving various NHS sites detailed in appendices. The procurement period considers the contract's duration of 1080 days with an option for extension. This tender provides an excellent opportunity for businesses specialising in health service maintenance and technical support, particularly those experienced in critical health equipment servicing and compliance with HTM 08-03 standards. It favours companies capable of performing comprehensive equipment inspections, functional testing, and backup system assessments, with potential for repeated engagements and stability through the contract's possible extensions. Businesses well-versed in medical infrastructure and those offering innovative solutions for equipment maintenance logs and electronic reporting would find this contract beneficial for expanding their operational footprint within the healthcare sector in Wales. ## Notice Cardiff and Vale University Health Board is one of the largest NHS organisations in the UK which provides day to day health services to a population of around 472,400 people living in Cardiff and the Vale of Glamorgan. The Health Board consists of two main sites, the University Hospital of Wales (UHW), and the University Hospital Llandough (UHL). There are also several smaller Community Hospitals and numerous clinics which all come within the Health Boards property portfolio. This tender specification refers to the servicing of Nurse Call Equipment across UHB sites in line with HTM 08-03. The purpose of the servicing is to ensure the reliable operation of the nurse call system to support patient care and staff communication. The successful Contractor shall carryout comprehensive servicing of all components within the nurse call system. The Contractor shall be responsible for producing a detailed maintenance logs for each serviced unit, detailing inspections, tests any repairs or replacements recommended. The Contractor shall: 1) Visual inspection and service all hardware components for signs of wear, damage or corrosion (photographic evidence required for any damages). 2) Functional testing of nurse call buttons, communication channels, and alarm features. 3) Testing of back up power systems to ensure functionality during power outages. 4) An allowance shall be made to replace batteries in each system detailed in appendices A - E on the first inspection and again at the start of the fourth-year inspections. 5) Contractor shall allow to provide, within their tender, to provide a suitable inspection sheet (electronically) to provide information required above. 6) Report on general condition of all ancillary components within Medical service trunking including small power sockets, Medical Gas outlets, Bedhead Lamps, etc., including a description with quantity and type of outlets above outlets. 7) As shown on the tender summary sheet, a provisional sum of 10,000.00 GBP has been allowed for within Year 1 cost for a detailed survey of UHB properties to identify any nurse call systems that have not been included for in this tender. Please review the specification for further details. ### Lot Information Lot 1 Please note additional information on this procurement: 1. The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract. 2. Bidders should note that they will be required to enter into terms and conditions of contract as set out in the ITT and that save for matters of clarification or consistency the Contracting Authority will not negotiate the terms. 3. The Contracting Authority will not accept completed ITT's after the stated closing date. 4. All documents to be priced (where applicable) in sterling and all payments made in sterling. 5. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders. 6. Prospective suppliers should note that NHS Shared Services Partnership - Procurement Services is acting on behalf of Cardiff and Vale University Local Health Board. Renewal: An option to extend for a further two years, to be taken in annual tranches at the sole discretion of the Health Board. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=143752 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Jan 2025 | | Submission deadline | 17 Sep 2024 | | Future notice date | Not specified | | Award date | 7 Jan 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Unsuccessful | | Lots status | Unsuccessful | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | WREXHAM | | Post town | Llandudno | | Postcode | LL13 7TD | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL51 Central Valleys and Bridgend | | Local authority | Rhondda Cynon Taf | | Electoral ward | Taff's Well | | Westminster constituency | Cardiff North | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## CPV Codes ### Divisions - 50 - Repair and maintenance services ### Codes - 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment ## Release History - 7 Jan 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=143752 - 13 Aug 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=143752 ## Documents - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=AUG487580 Nurse Call Servicing - Cardiff and Vale University Health Board is one of the largest NHS organisations in the UK which provides day to day health services to a population of around 472,400 people living in Cardiff and the Vale of Glamorgan. The Health Board consists of two main sites, the University Hospital of Wales (UHW), and the University Hospital Llandough (UHL). There are also several smaller Community Hospitals and numerous clinics which all come within the Health Boards property portfolio. This tender specification refers to the servicing of Nurse Call Equipment across UHB sites in line with HTM 08-03. The purpose of the servicing is to ensure the reliable operation of the nurse call system to support patient care and staff communication. The successful Contractor shall carryout comprehensive servicing of all components within the nurse call system. The Contractor shall be responsible for producing a detailed maintenance logs for each serviced unit, detailing inspections, tests any repairs or replacements recommended. The Contractor shall: 1) Visual inspection and service all hardware components for signs of wear, damage or corrosion (photographic evidence required for any damages). 2) Functional testing of nurse call buttons, communication channels, and alarm features. 3) Testing of back up power systems to ensure functionality during power outages. 4) An allowance shall be made to replace batteries in each system detailed in appendices A - E on the first inspection and again at the start of the fourth-year inspections. 5) Contractor shall allow to provide, within their tender, to provide a suitable inspection sheet (electronically) to provide information required above. 6) Report on general condition of all ancillary components within Medical service trunking including small power sockets, Medical Gas outlets, Bedhead Lamps, etc., including a description with quantity and type of outlets above outlets. 7) As shown on the tender summary sheet, a provisional sum of 10,000.00 GBP has been allowed for within Year 1 cost for a detailed survey of UHB properties to identify any nurse call systems that have not been included for in this tender. Please review the specification for further details. - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN496924 Nurse Call Servicing - Cardiff and Vale University Health Board is one of the largest NHS organisations in the UK which provides day to day health services to a population of around 472,400 people living in Cardiff and the Vale of Glamorgan. The Health Board consists of two main sites, the University Hospital of Wales (UHW), and the University Hospital Llandough (UHL). There are also several smaller Community Hospitals and numerous clinics which all come within the Health Boards property portfolio. This tender specification refers to the servicing of Nurse Call Equipment across UHB sites in line with HTM 08-03. The purpose of the servicing is to ensure the reliable operation of the nurse call system to support patient care and staff communication. The successful Contractor shall carryout comprehensive servicing of all components within the nurse call system. The Contractor shall be responsible for producing a detailed maintenance logs for each serviced unit, detailing inspections, tests any repairs or replacements recommended. The Contractor shall: 1) Visual inspection and service all hardware components for signs of wear, damage or corrosion (photographic evidence required for any damages). 2) Functional testing of nurse call buttons, communication channels, and alarm features. 3) Testing of back up power systems to ensure functionality during power outages. 4) An allowance shall be made to replace batteries in each system detailed in appendices A - E on the first inspection and again at the start of the fourth-year inspections. 5) Contractor shall allow to provide, within their tender, to provide a suitable inspection sheet (electronically) to provide information required above. 6) Report on general condition of all ancillary components within Medical service trunking including small power sockets, Medical Gas outlets, Bedhead Lamps, etc., including a description with quantity and type of outlets above outlets. 7) As shown on the tender summary sheet, a provisional sum of 10,000.00 GBP has been allowed for within Year 1 cost for a detailed survey of UHB properties to identify any nurse call systems that have not been included for in this tender. Please review the specification for further details. ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-143752 - https://etenderwales.bravosolution.co.uk/web/login.shtml - https://sdi.click/sbricancerchallenge ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-143752. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-143752.json.