---
title: "Report + Support System"
ocid: "ocds-kuma6s-144091"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-144091"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-144091.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-144091.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CARDIFF UNIVERSITY"
published: "2024-08-28"
---

# Report + Support System

Buyer: CARDIFF UNIVERSITY  
Current stage: Award  
OCID: ocds-kuma6s-144091

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-144091)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-144091.json)

## Summary

Cardiff University has awarded a contract for a "Report + Support System" following an independent review and multiple surveys among staff and students. The central reporting tool aims to facilitate the reporting and support for incidents of identity-based harassment within the institution. This service contract falls under the "software supply services" category and is crucial for bolstering the university's response to harassment complaints. The award stage was completed on 28th August 2024, and the contract has been signed on the same date, indicating a swift move to implementation.

This tender represents a significant business growth opportunity, particularly for companies specialised in software supply and support services. Organisations that excel in creating robust, user-friendly reporting tools, and have a track record in education or public sector client support, would find this contract particularly aligned with their capabilities. With Cardiff University as the buying organisation, reputable firms with the ability to handle sensitive data and provide comprehensive user support stand to gain the most from participating in future similar tenders.

## Notice

To meet recommendations from an independent review of our reporting and complaints processes, and several staff and student surveys, the business case that has been approved proposed the implementation of a central reporting tool. This will enable staff and students to report and receive support for incidents of identity-based harassment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=144091 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARDIFF UNIVERSITY |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF24 0DE |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Adamsdown |
| Westminster constituency | Cardiff East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CULTURESHIFT COMMUNICATIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 28 Aug 2024 at 10:09 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=144091

## Notice URLs

- http://www.cardiff.ac.uk/business/why-work-with-us/for-suppliers

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-144091. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-144091.json.