---
title: "WAS-OJEU-56582 Falls Response Service Provider"
ocid: "ocds-kuma6s-145155"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-145155"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-145155.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-145155.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP"
published: "2025-06-27"
---

# WAS-OJEU-56582 Falls Response Service Provider

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP  
Current stage: Award  
OCID: ocds-kuma6s-145155

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## Summary

The procurement process for the "WAS-OJEU-56582 Falls Response Service Provider" was facilitated by the NHS Wales Shared Services Partnership. This contract is categorised under the health industry and focuses on providing a national falls response service throughout Wales. The procurement process employed an open procedure, and its award was concluded with a contract valued at GBP 4,650,000, signed on 2nd June 2025. This tender was initially announced on 15th October 2024, with a submission deadline on 14th November 2024. It covered the provision of safe and effective falls response care in Wales, delivering services from the Clinical Contact Centre. The contract was awarded to ST. JOHN AMBULANCE IN WALES (PRIORY FOR WALES).

This tender offers potential growth opportunities for businesses specialising in healthcare services, emergency response, and community health initiatives. Small to medium-sized enterprises (SMEs), particularly those with expertise in timely and effective patient care, could find significant opportunities here. The open procurement method allows wider competition among providers, fostering innovation and efficiency. Businesses capable of delivering high-quality service with cost-effectiveness could leverage this contract to enhance their portfolio and establish a robust presence within the public health service sector in Wales. The contract’s demand for quality and competitive pricing aligns well with firms ready to provide exceptional healthcare solutions.

## Notice

The Contracting Authority's objective in issuing the tender was to establish a National provision of a Falls Assistant Response and resources. These will be utilised through the Clinical Contact Centre (CCC), to provide safe; effective, timely care which ensures prudent response principles throughout the Principality of Wales for patients who have fallen and contacted 999

### Lot Information

Lot 1

Provide a designated Falls Response provision, across Wales to attend patients who have sustained no injuries or minor injuries as a result of a fall on behalf of the Contracting Authority

Renewal: Optional 2x 12 month extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145155 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jun 2025 |
| Submission deadline | 14 Nov 2024 |
| Future notice date | Not specified |
| Award date | 2 Jun 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £4,650,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP |
| Locality | ST.ASAPH |
| Post town | Llandudno |
| Postcode | LL17 0JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Denbighshire |
| Electoral ward | Bodelwyddan |
| Westminster constituency | Clwyd North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ST. JOHN AMBULANCE IN WALES (PRIORY FOR WALES |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 85 - Health and social work services

### Codes

- 60000000 - Transport services (excl. Waste transport)
- 60140000 - Non-scheduled passenger transport
- 85100000 - Health services
- 85323000 - Community health services

## Release History

- 27 Jun 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145155
- 15 Oct 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145155

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT492948
  WAS-OJEU-56582 Falls Response Service Provider - The Contracting Authority's objective in issuing the tender is to establish a National provision of a Falls Assistant Response and resources. These will be utilised through the Clinical Contact Centre (CCC), to provide safe; effective, timely care which ensures prudent response principles throughout the Principality of Wales for patients who have fallen and contacted 999
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN522086
  WAS-OJEU-56582 Falls Response Service Provider - The Contracting Authority's objective in issuing the tender was to establish a National provision of a Falls Assistant Response and resources. These will be utilised through the Clinical Contact Centre (CCC), to provide safe; effective, timely care which ensures prudent response principles throughout the Principality of Wales for patients who have fallen and contacted 999

## Notice URLs

- http://www.procurement.wales.nhs.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-145155
- https://etenderwales.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-145155. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-145155.json.