---
title: "Digital health Hub for Patients and Carers with Rare Diseases"
ocid: "ocds-kuma6s-145265"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-145265"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-145265.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-145265.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES"
published: "2024-11-05"
---

# Digital health Hub for Patients and Carers with Rare Diseases

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-kuma6s-145265

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-145265)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-145265.json)

## Summary

The NHS Wales Shared Services Partnership (NWSSP) - Procurement Services, on behalf of Cardiff and Vale University Health Board (UHB) and NHS Executive, has completed the procurement process for a Digital Health Hub for Patients and Carers with Rare Diseases. This initiative is within the Health sector and will be implemented across regions including AB UHB, C&V UHB, and CTM UHB in Wales. The procurement stage is complete with the contract awarded on 5th November 2024 to CARECIRCLE TECHNOLOGY LTD. Procurement was conducted through a limited method without prior publication due to the specific requirements of the project and financial constraints. A 10-day standstill period was observed before the final award.

This tender presents significant opportunities for businesses, particularly those specialising in digital health technology, patient care, and AI-driven health solutions. The project aims to develop a comprehensive digital hub that could revolutionise care coordination and communication for rare disease patients, enhancing research and therapy development. Large-scale tech firms with expertise in digital healthcare platforms, patient registries, and AI can find this project to be a gateway to showcase their capabilities and contribute to meaningful healthcare innovations.

## Notice

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Health Board (UHB) and NHS Executive who are seeking to establish a five year contract to develop a digital health hub for patients suffering from rare diseases, and their carers, who are registered in Wales. The digital health hub will be a regional approach for AB UHB, C&V UHB and CTM UHB.

### Lot Information

Lot 1

Care Circle will work with Cardiff and Vale UHB and the rare disease community to develop a digital hub which includes established patient groups, and health care professional teams. The hub will supply a safe and secure social platform that provides the capacity for discussion, dissemination of robust information and provision of peer support, signposting of people to this space and to CVUHB, capacity for members to track and record their symptoms and journal their health experience and use the symptom checker (including download of the symptom checker report).

### Procurement Information

Cardiff and Vale UHB and its regional partners have a requirement to develop a digital health hub for patients suffering from rare diseases, and their carers, who are registered in Wales. The goal of the project is to support the four-nation approach to develop a Rare Disease Action Plan to improve the lives of those living with a rare disease and to provide the remote care component of this work, which has previously been considered vital but undeliverable. The digital hub will be co-created with the rare disease community, which includes established patient groups, and health care professional teams. This will improve communication, reduce feelings of isolation, improve co-ordination of care and patient empowerment, alongside social prescribing, data linkage, carer support. The development of patient registries and use of AI will transform the rate of research and therapy development in Rare Disease. Due to limited funding within this area, C&V UHB and NHS Wales Executive have been working with Industry on potential solutions and as such, Care Circle have offered to develop the digital health hub free of charge on a five year contract. Based on the above, the Authority is issuing this notice and applying a 10 day standstill period prior to awarding a five year contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145265 |
| Notice type | OJEU - F15 - Voluntary Ex Ante Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARECIRCLE TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222200 - Information systems or technology planning services

## Release History

- 5 Nov 2024 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145265

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV494321
  Digital health Hub for Patients and Carers with Rare Diseases - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Health Board (UHB) and NHS Executive who are seeking to establish a five year contract to develop a digital health hub for patients suffering from rare diseases, and their carers, who are registered in Wales. The digital health hub will be a regional approach for AB UHB, C&V UHB and CTM UHB.

## Notice URLs

- http://www.procurement.wales.nhs.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-145265

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-145265. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-145265.json.