---
title: "Income Maximisation Awareness Raising Programme for Front Line Workers"
ocid: "ocds-kuma6s-145419"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-145419"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-145419.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-145419.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "LLYWODRAETH CYMRU / WELSH GOVERNMENT"
published: "2025-02-20"
---

# Income Maximisation Awareness Raising Programme for Front Line Workers

Buyer: LLYWODRAETH CYMRU / WELSH GOVERNMENT  
Current stage: Award  
OCID: ocds-kuma6s-145419

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## Summary

The Welsh Government has initiated a procurement process for the "Income Maximisation Awareness Raising Programme for Front Line Workers" through an open procedure. This tender in the General Public Services industry category involves producing bilingual income maximisation information packs and delivering online educational sessions for front-line workers who support low-income households. The procurement stage is complete, having followed an open procedure to award the contract, starting from 1st November 2024, with key deadlines including the submission by 2nd December 2024 and award period from 9th December 2024. The contract, valued at £284,450, was awarded on 11th February 2025 to FERRET INFORMATION SYSTEMS LIMITED in Cardiff, UKL region.

This tender represents significant business growth opportunities, particularly for SMEs involved in the provision of educational services and welfare benefit consultancy. Businesses that specialize in developing training materials and delivering educational programmes, especially those with experience in welfare and financial support systems, are well-suited to compete. Aside from the potential for contract extensions, successful bidders will benefit from exposure and operational experience with a national authority, enhancing their portfolio and expertise in bilingual service delivery to public sector clients.

## Notice

Contract to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income.

### Lot Information

Lot 1

The client aims to award a 12 month contract with the option to extend for a further 12 months, to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income. We expect the majority of the sessions to be offered at an introductory level, i.e, suitable for participants with little knowledge of welfare benefits or experience of helping service users maximise their household income. However, we anticipate there will be a body of people, perhaps people who have attended an introductory level course, or who already hold basic knowledge of welfare benefits who will want to build on their understanding of specific welfare benefits and also learn more on the practical help they can

Renewal: Option to extend the contract for up to a further 12 month period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145419 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2025 |
| Submission deadline | 6 Dec 2024 |
| Future notice date | Not specified |
| Award date | 11 Feb 2025 |
| Contract period | Not specified |
| Recurrence | Contract notice for subsequent procurement of this requirement will be issued 2026. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £284,450 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LLYWODRAETH CYMRU / WELSH GOVERNMENT |
| Locality | CAERDYDD / CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 3NQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FERRET INFORMATION SYSTEMS |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 75 - Administration, defence and social security services
- 80 - Education and training services

### Codes

- 66171000 - Financial consultancy services
- 75310000 - Benefit services
- 80000000 - Education and training services
- 80500000 - Training services
- 80511000 - Staff training services
- 80521000 - Training programme services
- 80530000 - Vocational training services

## Release History

- 20 Feb 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145419
- 1 Nov 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145419

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV493757
  Income Maximisation Awareness Raising Programme for Front Line Workers - Contract to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=FEB497805
  Income Maximisation Awareness Raising Programme for Front Line Workers - Contract to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income.

## Notice URLs

- http://gov.wales
- http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-145419
- https://etenderwales.bravosolution.co.uk
- https://etenderwales.bravosolution.co.uk/web/login.shtml

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-145419. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-145419.json.
