--- title: "TEN085 - Retail Ticketing Solution" ocid: "ocds-kuma6s-145425" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-145425" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-145425.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-145425.json" source: "Sell2Wales" current_stage: "Award" buyer: "TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)" published: "2025-04-01" --- # TEN085 - Retail Ticketing Solution Buyer: TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER) Current stage: Award OCID: ocds-kuma6s-145425 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-145425) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-145425.json) ## Summary Transport for Wales Rail Limited (Utility Buyer) initiated a procurement process titled "TEN085 - Retail Ticketing Solution" under the services category for Railway Retail Ticketing Solutions. This open procedure aims to find a provider capable of delivering an improved and non-disruptive retail ticketing solution across the UK. The tender, first published on 21 October 2024, originally set a submission deadline of 9 December 2024, later extended to 16 December 2024. However, post reviews led to the cancellation of the tender on 1 April 2025, with the authority planning to reassess requirements and issue future notices on Sell2Wales/FTS. This tender presents significant opportunities for businesses specialising in railway services, IT solutions, and electronic ticketing systems. The project, expected to be completed by February 2026 with potential renewals, is ideal for companies with robust experience in transport and ticketing technologies. Firms capable of delivering seamless system upgrades and maintaining operational continuity would be strong contenders. Engaging in this procurement process can enhance market presence and provide strategic growth pathways within the public transport sector. ## Notice Railway Retail Ticketing Solutions ### Lot Information Lot 1 TfWRL are seeking a retail ticketing single solution provider with transport experience that can, without disruption, replace and improve on the current implementation by the end of February 2026. After careful consideration, the Authority has made the decision to withdraw this tender from the market. The Authority will plan an internal review of the requirements to determine future direction. Future notices calling for competition will be placed on Sell2Wales/FTS. Renewal: 3 x optional 12 month extensions ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145425 | | Notice type | OJEU - F6 - Contract Award Notice (Utilities) | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Apr 2025 | | Submission deadline | 9 Dec 2024 | | Future notice date | Not specified | | Award date | 1 Apr 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER) | | Locality | RHONDDA CYNON TAF | | Post town | Cardiff | | Postcode | CF37 4TH | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL51 Central Valleys and Bridgend | | Local authority | Rhondda Cynon Taf | | Electoral ward | Pontypridd Town | | Westminster constituency | Pontypridd | | Delivery location | Not specified | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 34 - Transport equipment and auxiliary products to transportation - 72 - IT services: consulting, software development, Internet and support ### Codes - 30123100 - Ticket-validation machines - 30144200 - Ticket-issuing machines - 34980000 - Transport tickets - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 1 Apr 2025 at 00:00 - Award - OJEU - F6 - Contract Award Notice (Utilities) - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145425 - 4 Dec 2024 at 00:00 - TenderUpdate - OJEU - F14 - Corrigendum - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145425 - 21 Oct 2024 at 00:00 - Tender - OJEU - F5 - Contract Notice (Utilities) - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145425 ## Documents - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT493069&idx=8 26th November 2024 - Retail_Ticketing_Solution_itt_volume_6_Quality_Response_v2.0_Final - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT493069&idx=9 26th November 2024 - Retail_Ticketing_Solution_itt_volume_6_Quality_Response_v3.0_Final - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT493069&idx=6 14th November 2024 - Retail_Ticketing_Solution_itt_volume_6_Quality_Response_v1.0_Final - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT493069&idx=1 21st October 2024 - Retail_Ticketing_itt_volume_1_Instructions_and_Response_Requirements_1.0_Final - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT493069&idx=2 21st October 2024 - Retail_Ticketing_Solution_itt_volume_2_Selection_Questionnaire_v1.0_Final - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT493069&idx=3 21st October 2024 - Retail_Ticketing_Solution_itt_volume_3_Tender_Questionnaire_v1.0_Final - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT493069&idx=4 21st October 2024 - Retail_Ticketing_Solution_itt_volume_4_Commercial_Response_v1.0_Final - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT493069&idx=5 21st October 2024 - Retail_Ticketing_Solution_itt_volume_5_Statement_of_Requirements_v1.0_Final - https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=OCT493069&idx=7 21st October 2024 - Retail_Ticketing_Solution_itt_volume_7_Terms_&_Conditions_v0.1_Draft - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT493069 TEN085 - Retail Ticketing Solution - Railway Retail Ticketing Solutions - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR505599 TEN085 - Retail Ticketing Solution - Railway Retail Ticketing Solutions ## Notice URLs - http://www.tfwrail.wales - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-145425 - https://www.sell2wales.gov.wales ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-145425. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-145425.json.