---
title: "Clinical Support Hub Mobile Resource Pilot"
ocid: "ocds-kuma6s-145613"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-145613"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-145613.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-145613.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES"
published: "2024-11-19"
---

# Clinical Support Hub Mobile Resource Pilot

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-kuma6s-145613

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## Summary

NHS Wales Shared Services Partnership (NWSSP) - Procurement Services has contracted St John Ambulance Cymru for a "Clinical Support Hub Mobile Resource Pilot" aimed at aiding the Clinical Support Hub (CSH) in managing patients across regional areas within Wales. This contract, valued at £180,000 and signed on 28 October 2024, facilitates the provision of medical support mobile units to alleviate winter pressures, with operations expected to commence in mid-November 2024. The procurement process was a limited procedure without prior publication, based on St John Ambulance's proven capability. The pilot covers three CSH regions—Vantage Point House (East), Thanet House (West), and Ty Elwy (North)—and will run for 12 months involving two specially equipped vehicles for North and West Wales, operational during weekends and Bank holidays.

This tender creates significant opportunities for businesses in the healthcare services sector, particularly those specializing in medical transport, mobile healthcare solutions, and urgent care support. Companies with capabilities in providing trained medical personnel and innovative healthcare delivery systems will find this tender beneficial for expanding their services. The structured evaluation component at the end of the pilot offers a potential for future long-term contracts, providing stability and growth prospects for established healthcare providers. Engaging in such projects allows businesses to demonstrate their capacity to deliver essential healthcare services under urgent and high-demand conditions, reinforcing their market position and expertise in handling comprehensive patient care schemes.

## Notice

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of NHS Wales Executive's Strategic Programme for Urgent and Emergency Care who are seeking to establish a service to support the management of patients by the Clinical Support Hub (CSH) and located within the regional areas covered by the CSH.

### Lot Information

Lot 1

The Strategic Programme for Urgent and Emergency Care are seeking to establish a 12 month pilot for a support contract which would carry out observations and assessments. This would enable the Clinical Support Hub (CSH) to manage more cases more appropriately saving time and resource for traditional UPC OOH services. The pilot provider are able to visit patients in their own homes and in care homes and there is also an option to have a wheelchair-enabled car that can transport patients either to hospital, if required, or to an out of hours base. An example of the activities under the Clinical Support Hub Mobile Resource Pilot are; 1. 12 lead ECG for interpretation by a Clinician 2. Taking bloods and transporting to laboratory 3. Urine dip 4. Weighing patients 5. Patient transport to UPC base 6. Support to pull cases from the 111 PEQ (stack) 7. Support direct admission 8. Patient follow up to monitor /update observations The proposed pilot will cover the three CSH: Vantage Point House (East), Thanet house (West), and Ty Elwy (North), with two cars for North and West Wales to take account of the geography, thereby covering the whole of Wales. The service would be in place for 10 hours per day on Saturdays/Sundays and 8 hours on Bank holidays.

### Procurement Information

The support offered by St John's has already been tried and tested by WAST and Health Boards and the offer can be flexed to include the management of falls in line with a Falls Response Framework and associated pathways if appropriate. St John's has capacity to provide 2 vehicles along with the equipment and personnel who have the medical training, qualifications and capability to run a 12 month pilot scheme which is anticipated to commence mid November 2024 in time for supporting winter pressures. The pilot will be evaluated to understand if there have been any clear outcomes to providing this additional support and if successful, funding may be allocated for future requirement and therefore, there will be a new procurement process for a longer term arrangement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145613 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Oct 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £180,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP (NWSSP) - PROCUREMENT SERVICES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ST JOHN AMBULANCE CYMRU |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85143000 - Ambulance services

## Release History

- 19 Nov 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145613
- 28 Oct 2024 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145613

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT493672
  Clinical Support Hub Mobile Resource Pilot - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of NHS Wales Executive's Strategic Programme for Urgent and Emergency Care who are seeking to establish a service to support the management of patients by the Clinical Support Hub (CSH) and located within the regional areas covered by the CSH.
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV494582
  Clinical Support Hub Mobile Resource Pilot - The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of NHS Wales Executive's Strategic Programme for Urgent and Emergency Care who are seeking to establish a service to support the management of patients by the Clinical Support Hub (CSH) and located within the regional areas covered by the CSH.

## Notice URLs

- http://www.procurement.wales.nhs.uk
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-145613

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-145613. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-145613.json.