---
title: "Victim Insight Surveys"
ocid: "ocds-kuma6s-145711"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-145711"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-145711.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-145711.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR DYFED-POWYS"
published: "2025-03-24"
---

# Victim Insight Surveys

Buyer: POLICE AND CRIME COMMISSIONER FOR DYFED-POWYS  
Current stage: Award  
OCID: ocds-kuma6s-145711

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-145711)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-145711.json)

## Summary

The Police and Crime Commissioner for Dyfed-Powys has awarded a contract for Victim Insight Surveys to Opinion Research Services Limited. This contract involves conducting victim and public surveys to monitor compliance with the Victims' Code, inform service delivery practices, and assist with commissioning support services. The contract, valued at £159,145, was signed on 20th January 2025, following a tender process that concluded on 31st October 2024. The procurement falls under the services category, specifically telephone survey services, and pertains to the region of Carmarthen, West Glamorgan.

This tender offers significant opportunities for businesses specialising in survey services, particularly those with experience in providing bilingual service delivery. Companies that can offer comprehensive insights into victims' experiences and public opinion will find this contract particularly beneficial, as it aids in compliance with statutory obligations and enhances service delivery. This contract is suitable for consortia, providing a lucrative opportunity for businesses looking to expand their operations in the public sector and contribute to the well-being of the community.

## Notice

Heddlu Dyfed Powys Police are seeking a suitable provider to undertake all of their victim and public surveys whilst offering a fully bilingual service, and to inform the force on victims' experiences. This will enable the Force to monitor compliance with the Victims' Code, inform service delivery practice, discharge statutory obligations set by the Home Office, and will assist with the commissioning of appropriate support services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145711 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2025 |
| Submission deadline | 29 Nov 2024 |
| Future notice date | Not specified |
| Award date | 20 Jan 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £159,145 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DYFED-POWYS |
| Locality | CARMARTHEN |
| Post town | Swansea |
| Postcode | SA31 2PF |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL42 South West Wales |
| Local authority | Carmarthenshire |
| Electoral ward | Llangunnor |
| Westminster constituency | Caerfyrddin |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPINION RESEARCH SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311210 - Telephone survey services

## Release History

- 24 Mar 2025 at 14:07 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145711
- 31 Oct 2024 at 17:03 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145711

## Notice URLs

- http://www.dyfed-powys.police.uk
- http://www.ors.org.uk
- https://etenderwales.bravosolution.co.uk/home.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-145711. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-145711.json.