---
title: "Careers Wales FIN OPS - HR System Rebuild Project: The supplier must be a Microsoft Partne"
ocid: "ocds-kuma6s-145761"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-145761"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-145761.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-145761.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CAREERS WALES"
published: "2024-11-20"
---

# Careers Wales FIN OPS - HR System Rebuild Project: The supplier must be a Microsoft Partne

Buyer: CAREERS WALES  
Current stage: Award  
OCID: ocds-kuma6s-145761

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-145761)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-145761.json)

## Summary

Careers Wales, a wholly-owned subsidiary of the Welsh Government, has awarded a contract to Blacklight Software for the "Careers Wales FIN OPS - HR System Rebuild Project". This procurement falls within the services category, specifically focusing on software package and IT services. The project addresses issues in the company's HR system which uses Microsoft Dynamics 365 Finance & Operations. The original developer went into administration in 2023, leaving gaps in deliverables and documentation. Notable deadlines include milestones spread between 25 November 2024 and 17 January 2025, with the contract being signed on 20 November 2024. The project's location is Cardiff, aiming to resolve data inaccuracies and improve system functionality.

This tender creates significant opportunities for businesses specialising in IT services, particularly those with expertise in Microsoft solutions. Companies capable of delivering comprehensive system assessments, managing data migrations, and ensuring data accuracy will find this contract to be a promising avenue for growth. The requirement for the supplier to be a Microsoft Partner ensures that businesses with relevant certifications and a strong track record will be well-positioned to compete. The contract supports business development by involving regular progress updates, dedicated project management, and a focus on delivering accurate, business-critical data for Careers Wales.

## Notice

Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government which was formed on 1 April 2013. Trading as Gyrfa Cymru Careers Wales, we provide all age, independent and impartial careers information, advice and guidance service for Wales.Careers Wales employs nearly 600 staff across a range of delivery and corporate functions and uses Microsoft Dynamics 365 Finance & Operations as the HR system to manage employee records and absence management. This HR system (known internally as Pobl) was delivered through a partner developer in 2021 on the previous Microsoft HR System and then migrated to Finance & Operations in August 2023. Unfortunately, the partner developer who built the original system went into administration in early 2023 towards the end of the project leaving some significant issues and gaps in deliverables and documentation. The HR data and Power BI Reports provided by them included data inaccuracies.A Unified Support contract was signed with Microsoft in June 2023 with the data issues in the HR System being one of the priorities. Our internal development team were supported by Microsoft to complete the system migration to Finance & Operations in August 2023 in an attempt to resolve the ongoing data issues however they unfortunately persisted following the migration. It was deemed that some key steps in the original implementation may have been missed or incomplete. A series of engagements were completed under Unified support to address these issues however some significant issues remain with the data from the system.The objective of this engagement is to:* basic review of the current system configuration, processes and data structures* create new managed environments for testing, development and production* migrate existing HR data into the new environments* evaluate data and reporting accuracy* provide a complete and accurate HR data set to be used for business reporting1. Tenders for this work can be submitted in Welsh2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.3. The closing dates for the Tender will be the same for those submitted in Welsh and English4. The timetable for responding to the bids in Welsh will be the same as those submitted in English

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145761 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Nov 2024 |
| Submission deadline | 18 Nov 2024 |
| Future notice date | Not specified |
| Award date | 20 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAREERS WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 2HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BLACKLIGHT SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Nov 2024 at 16:58 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145761
- 4 Nov 2024 at 17:01 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145761

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=NOV494301&idx=1
  4th November 2024 - Scoring Template

## Notice URLs

- http://www.careerswales.gov.wales
- https://www.sell2wales.gov.wales

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-145761. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-145761.json.