---
title: "Video Consultation Platform"
ocid: "ocds-kuma6s-145872"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-145872"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-145872.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-145872.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2024-11-07"
---

# Video Consultation Platform

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-145872

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-145872)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-145872.json)

## Summary

The NHS Wales Shared Services Partnership - Procurement Services, hosted by Velindre University NHS Trust, has completed the procurement process for a "Video Consultation Platform." The tender was classified under the Health industry category and implemented in Cardiff, UK. The contract was awarded on 1st November 2024 and will come into effect on 1st April 2025. The restricted procedure procurement method was used, aiming to renew and enhance the video consultation capabilities established during the Covid-19 pandemic. This service currently handles approximately 400 patient appointments weekly, significantly modernising the Health Board's service delivery.

This contract presents significant business growth opportunities, primarily for technology firms specialising in telehealth platforms. Companies like T-Pro, the successful supplier for this tender, which provide scalable and flexible telehealth solutions, would be well-suited for such contracts. The procurement aimed at ensuring high-quality (60%) and cost-effective (40%) service delivery, indicating a preference for suppliers who can balance quality with cost efficiency. Businesses that can offer innovative, reliable, and scalable telehealth solutions will find ample opportunities in similar tenders aimed at advancing digital health services across the NHS.

## Notice

The Video Consultations Programme started in April 2020 during the Covid-19 Pandemic. Video Consultations are core to the modernisation of the Health Board's service, as well as supporting a more cost effective service delivery. The Health Board currently undertakes c400 patient appointments per week and a contract renewal is required for the 1st April 2025.

### Lot Information

Lot 1

The video consultation platform enables the clinician to conduct live one-to-one and group (e.g. up to 250-300 people) video calls that can be ad hoc or scheduled in advance with the patient. The platform allows the patient to have a clinical discussion and review from the comfort of their own home or at any location or via any device that has an internet connection (e.g. mobile phone, tablet, laptop or desktop computer).

Options: The Health Board will be able to increase licences as and when required within the contract term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145872 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | T-PRO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 7 Nov 2024 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145872

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV494382
  Video Consultation Platform - The Video Consultations Programme started in April 2020 during the Covid-19 Pandemic. Video Consultations are core to the modernisation of the Health Board's service, as well as supporting a more cost effective service delivery. The Health Board currently undertakes c400 patient appointments per week and a contract renewal is required for the 1st April 2025.

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-145872

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-145872. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-145872.json.