---
title: "Award of Research Project for Mapping User Journey's on behalf of Adnodd"
ocid: "ocds-kuma6s-145919"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-145919"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-145919.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-145919.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CAERPHILLY COUNTY BOROUGH COUNCIL"
published: "2024-12-12"
---

# Award of Research Project for Mapping User Journey's on behalf of Adnodd

Buyer: CAERPHILLY COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-145919

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-145919)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-145919.json)

## Summary

Caerphilly County Borough Council has awarded a contract for a research project titled "Award of Research Project for Mapping User Journey's on behalf of Adnodd" to Miller Research (UK) Ltd. The project falls under the services category, specifically in research services, and is located in Hengoed, CF82 7PG. The procurement stage is at the award phase, with the contract signed on 12th December 2024. The project aims to study user behaviour in accessing educational resources both on the HWB platform and other sources, highlighting challenges and gaps faced by users. The deadline for tender submissions was 21st November 2024, with the announcement of the award by 10th December 2024.

This tender presents substantial opportunities for businesses specialising in research and data analysis, particularly those focusing on educational tools and user experience. Companies with expertise in user journey mapping and educational technology can leverage this opportunity to expand their portfolio and gain recognition in the public sector. Businesses offering innovative solutions to improve user engagement and resource utilisation will find this contract beneficial for demonstrating their capabilities and achieving growth through public procurement.

## Notice

Caerphilly County Borough Council are awarding a contract on behalf of Adnodd for a near term study into mapping user journeys when searching for and using educational resources.The purpose of this study is to assess how users access and utilise resources, both on the HWB platform and through other sources. The study aims to closely examine user expectations, identify what is currently working well, highlight any challenges they face, and uncover gaps they encounter while designing, implementing and / or experiencing their school curriculum.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145919 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Dec 2024 |
| Submission deadline | 21 Nov 2024 |
| Future notice date | Not specified |
| Award date | 12 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAERPHILLY COUNTY BOROUGH COUNCIL |
| Locality | HENGOED |
| Post town | Cardiff |
| Postcode | CF82 7PG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Caerphilly |
| Electoral ward | Ystrad Mynach |
| Westminster constituency | Caerphilly |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MILLER RESEARCH (UK |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 12 Dec 2024 at 15:38 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145919
- 11 Nov 2024 at 09:35 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145919

## Notice URLs

- http://www.miller-research.co.uk
- https://supplierlive.proactisp2p.com/Account/Login
- https://www.caerphilly.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-145919. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-145919.json.