--- title: "WAS-OJEU-57820 - 111 Roster Review" ocid: "ocds-kuma6s-146264" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-146264" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-146264.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-146264.json" source: "Sell2Wales" current_stage: "Tender" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2024-11-22" --- # WAS-OJEU-57820 - 111 Roster Review Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Tender OCID: ocds-kuma6s-146264 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-146264) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-146264.json) ## Summary NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, is overseeing a tender titled "WAS-OJEU-57820 - 111 Roster Review." This procurement, categorised under the health services industry, seeks an external provider to conduct a formal review of the 111 Roster for the Welsh Ambulance Services University NHS Trust. The process, currently at the tender stage, involves an open procedure allowing for electronic submissions until the deadline of 8th January 2025, which is also the start date for the award period. The project is valued at £140,000 and requires the provision of a final report post-analysis. This tender offers significant potential for business growth, particularly for firms specialising in healthcare management consulting. It is an excellent opportunity for businesses with expertise in service analysis, workforce management, and operational efficiency within healthcare systems. Ideal participants include companies capable of assessing demand patterns, staffing profiles, and productivity measures to implement optimal solutions for the 111 Roster. Collaborative work with various stakeholders, including 111 clinical and operational leads, will be essential. The contract duration is set for 120 days, making it suitable for companies with immediate availability and relevant healthcare operational experience. ## Notice Welsh Ambulance Services University NHS Trust are seeking an external provider to undertake a formal review of their 111 Roster. ### Lot Information Lot 1 WAST has agreed with its commissioners, in line with the JCC commissioning intentions, to engage an external provider to undertake a formal roster review. The overall objectives of the roster review are to: -Ensure quality, safety and patient experience are at the heart of the review; -Ensure staff well-being is at the heart of the review; -Undertake an analysis of patient demand through the working week and at weekends to assist with demand forecasting and roster planning -Review current staffing profiles; -Advise on best practice shrinkage rates and other productivity measures; -Collaboratively determine the performance parameters (quality & safety, staff well-being and productivity) for the review; -Determine the optimal approach for servicing the patient demand pattern; -Determine the staffing levels and mix required to meet demand within the identified optimal solution; -Collaboratively agree and implement the solutions; and -Undertake the review in a timely manner, in particular, the provision of information to support the analysis required. -To assess the skill mix between call handlers and nurses and what would be 'reasonable' for NHS Wales based on practices across the UK Information on current workforce, rota patterns, recruitment trajectories and performance will be provided by WAST. The provider will be required to work closely with WAST, including 111 clinical and operational leads, the 111 Head of Service, Assistant Director Operations (Integrated Care) and Assistant Director Commissioning & Performance. . A formal report will be a key output of the review and the successful provider may be required to present their findings to key internal and external stakeholders e.g. WAST Executives and JCC commissioners. Further Detail of the requirement is included in the specification which is uploaded in etenderwales. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146264 | | Notice type | OJEU - F2 - Contract Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Nov 2024 | | Submission deadline | 8 Jan 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £140,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF14 4HH | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Heath | | Westminster constituency | Cardiff North | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 72221000 - Business analysis consultancy services - 79000000 - Business services: law, marketing, consulting, recruitment, printing and security - 79411000 - General management consultancy services - 79414000 - Human resources management consultancy services ## Release History - 22 Nov 2024 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146264 ## Documents - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV494688 WAS-OJEU-57820 - 111 Roster Review - Welsh Ambulance Services University NHS Trust are seeking an external provider to undertake a formal review of their 111 Roster. ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146264 - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-146264 - https://etenderwales.bravosolution.co.uk/ - https://etenderwales.bravosolution.co.uk/web/login.shtml ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-146264. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-146264.json.