---
title: "CRM Dynamics upgrade Migration Support"
ocid: "ocds-kuma6s-146327"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-146327"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-146327.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-146327.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "LLYWODRAETH CYMRU / WELSH GOVERNMENT"
published: "2024-11-28"
---

# CRM Dynamics upgrade Migration Support

Buyer: LLYWODRAETH CYMRU / WELSH GOVERNMENT  
Current stage: Award  
OCID: ocds-kuma6s-146327

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-146327)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-146327.json)

## Summary

The Welsh Government has recently awarded a contract titled "CRM Dynamics upgrade Migration Support" in the services category, specifically IT services including consulting, software development, Internet, and support. The contract involves the migration from CRM 2016 on-premise v8.2 to Dynamics 365. The procurement location is Cardiff, as facilitated by the Corporate Procurement Services of the Welsh Government. The tender process has progressed to the award stage, with the contract being signed on 7th November 2024. The total contract value is £1,800,000 GBP, with Capgemini UK Plc being the winning supplier.

This tender presents significant growth opportunities for IT firms specialising in software development and system migration. Companies with proficiency in CRM systems, particularly in Dynamics 365, are well-suited to compete in similar future procurement processes. Participation in such projects enables businesses to showcase their expertise, build a reputation in delivering substantial public sector projects, and expand their portfolios with high-value contracts. The detailed procurement process managed by the Welsh Government also reflects a structured and transparent approach, encouraging businesses to engage confidently.

## Notice

Services relating to the migration from CRM 2016 on premise v8.2 to Dynamics 365

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146327 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,800,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LLYWODRAETH CYMRU / WELSH GOVERNMENT |
| Locality | CAERDYDD / CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 3NQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPGEMINI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Nov 2024 at 10:16 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146327

## Notice URLs

- http://gov.wales

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-146327. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-146327.json.