---
title: "Review of video conferencing platforms to support an Equality Impact Assessment"
ocid: "ocds-kuma6s-146419"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-146419"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-146419.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-146419.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "SOCIAL CARE WALES"
published: "2024-11-29"
---

# Review of video conferencing platforms to support an Equality Impact Assessment

Buyer: SOCIAL CARE WALES  
Current stage: Award  
OCID: ocds-kuma6s-146419

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-146419)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-146419.json)

## Summary

Social Care Wales has announced the award stage of their procurement process for the "Review of video conferencing platforms to support an Equality Impact Assessment." This process, classified under the industry categories of video conferencing software development services and research services, focuses on identifying and recommending a default video conferencing platform with accessibility adjustments suitable for employees who are deaf or have hearing impairments. The contract has been awarded to The Royal National Institute For Deaf People, with the contract being signed on 26th November 2024. The project location is primarily based in Cardiff, with research covering popular platforms like MS Teams and Zoom.

This tender presents significant opportunities for businesses that specialise in accessibility technology, video conferencing solutions, or consultancy services related to digital accessibility. Companies with expertise in software development, especially those focusing on accessibility features for people with disabilities, will find this project aligns well with their capabilities. Additionally, the project can open doors for ongoing consultancy and support roles with Social Care Wales, fostering long-term strategic relationships and further business growth in the high-demand sector of accessible technology solutions.

## Notice

The supplier will identify and recommend a default video conferencing platform, and suggesting reasonable adjustments, to ensure accessibility for their employees who are deaf, have hearing loss or tinnitus. The supplier will conduct desk-based research on the video conferencing platforms MS Teams and Zoom, will support decision making in selecting a default platform and in making reasonable adjustments for employees. The supplier will produce and submit an independent report comparing the features and functionality of specific license levels and versions of MS Teams and Zoom which includes:a comparison of the benefits and drawbacks of each platform against an agreed set of areas including, but not limited to, caption personalisation and quality, functionality for sign language interpreters and speech-to-text reporters functionality recommendation of default platform, accessibility adjustments to be considered for each platform, based on agreed needs profile, considerations for Social Care Wales's translation needs in meetings (English/Welsh and British Sign Language)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146419 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Nov 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOCIAL CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 1EW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE ROYAL NATIONAL INSTITUTE FOR DEAF PEOPLE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services

### Codes

- 72212515 - Video conferencing software development services
- 73110000 - Research services

## Release History

- 29 Nov 2024 at 09:05 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=146419

## Notice URLs

- http://www.socialcare.wales

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-146419. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-146419.json.