---
title: "Road Victim Support Services"
ocid: "ocds-kuma6s-147553"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-147553"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-147553.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-147553.json"
source: "Sell2Wales"
current_stage: "Tender"
buyer: "POLICE AND CRIME COMMISSIONER FOR DYFED-POWYS"
published: "2025-01-31"
---

# Road Victim Support Services

Buyer: POLICE AND CRIME COMMISSIONER FOR DYFED-POWYS  
Current stage: Tender  
OCID: ocds-kuma6s-147553

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-147553.json)

## Summary

The Police and Crime Commissioner for Dyfed-Powys is inviting tenders for the provision of Road Victim Support Services, aimed at supporting individuals and families bereaved by road collisions within the Dyfed Powys and South Wales regions. This procurement process, classified under Public Order and Safety, is currently at the tender stage. Key locations covered include Carmarthenshire, Ceredigion, Pembrokeshire, Powys, Cardiff, Vale of Glamorgan, Swansea, Merthyr, Bridgend, Rhondda Cynon Taf, and Neath. The tender period ends on 21 February 2025, with the contract starting on 1 June 2025 and potentially extending until 31 March 2026 with options for two additional 12-month extensions. This procurement utilises an open procedure, and businesses can submit their bids electronically via the eTenderWales platform.

This tender offers substantial opportunities for businesses specialising in victim support services, particularly those that can provide a dedicated, bilingual caseworker for face-to-face support. Ideal candidates include organisations experienced in delivering managed care and supportive interventions for bereaved individuals. Businesses that can demonstrate high quality at competitive pricing, as highlighted by the award criteria of 70% quality and 30% price, are well-positioned to compete for this contract. Consortia are welcome to bid, potentially aiding smaller firms in forming partnerships to meet the contract requirements comprehensively. The successful tenderer will contribute significantly to community welfare and safety across multiple counties in South Wales and Dyfed Powys.

## Notice

The Commissioner is seeking to commission a Road Victim Service to provide support to individuals and families bereaved by road collisions. Support is to be offered whether or not a crime has been recorded in a case. A dedicated caseworker should deliver support within the Dyfed Powys and south Wales region, providing case managed care with face-to-face local support for as long as required. A flexible, bilingual service is required to cover the counties of Carmarthenshire, Ceredigion, Pembrokeshire, Powys in Dyfed Powys and Cardiff, Vale of Glamorgan, Swansea, Merthyr, Bridgend, Rhondda Cynon Taf and Neath in South Wales in the first instance.

### Lot Information

Dyfed Powys Police

Open tender for the establishment of a multi supplier or single source framework.

Renewal: 12 month extension plus a further 12 months

South Wales

Open tender for the establishment of a multi supplier or single source framework.

Renewal: 12 month extension plus a further 12 months

North Wales

Open tender for the establishment of a multi supplier or single source framework.

Renewal: 12 month extension plus a further 12 months

Gwent

Open tender for the establishment of a multi supplier or single source framework.

Renewal: 12 months plus a further 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=147553 |
| Notice type | OJEU - F2 - Contract Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2025 |
| Submission deadline | 21 Feb 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jun 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £222,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DYFED-POWYS |
| Additional buyers | POLICE AND CRIME COMMISSIONER FOR SOUTH WALES |
| Locality | CARMARTHEN |
| Post town | Swansea |
| Postcode | SA31 2PF |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Bridgend |
| Electoral ward | Brackla East and Coychurch Lower |
| Westminster constituency | Bridgend |
| Delivery location | TLL1 West Wales and The Valleys, TLL11 Isle of Anglesey, TLL12 Gwynedd, TLL13 Conwy and Denbighshire, TLL14 South West Wales, TLL16 Gwent Valleys, TLL17 Bridgend and Neath Port Talbot, TLL18 Swansea, TLL21 Monmouthshire and Newport, TLL22 Cardiff and Vale of Glamorgan, TLL23 Flintshire and Wrexham, TLL24 Powys |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 75200000 - Provision of services to the community
- 85323000 - Community health services
- 98000000 - Other community, social and personal services

## Release History

- 31 Jan 2025 at 00:00 - Tender - OJEU - F2 - Contract Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=147553

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN497407
  Road Victim Support Services - The Commissioner is seeking to commission a Road Victim Service to provide support to individuals and families bereaved by road collisions. Support is to be offered whether or not a crime has been recorded in a case. A dedicated caseworker should deliver support within the Dyfed Powys and south Wales region, providing case managed care with face-to-face local support for as long as required. A flexible, bilingual service is required to cover the counties of Carmarthenshire, Ceredigion, Pembrokeshire, Powys in Dyfed Powys and Cardiff, Vale of Glamorgan, Swansea, Merthyr, Bridgend, Rhondda Cynon Taf and Neath in South Wales in the first instance.

## Notice URLs

- http://www.dyfed-powys.police.uk
- http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=147553
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-147553
- https://etenderwales.bravosolution.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-147553. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-147553.json.
