---
title: "IT INFRASTRUCTURE & SUPPORT"
ocid: "ocds-kuma6s-147754"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-147754"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-147754.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-147754.json"
source: "Sell2Wales"
current_stage: "Tender"
buyer: "BARCUD SHARED SERVICES"
published: "2025-01-30"
---

# IT INFRASTRUCTURE & SUPPORT

Buyer: BARCUD SHARED SERVICES  
Current stage: Tender  
OCID: ocds-kuma6s-147754

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-147754)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-147754.json)

## Summary

Barcud Shared Services is seeking to procure IT Infrastructure & Support services for the Merthyr Tydfil Housing Association. The tender (Reference: BSS24009) aims to establish a flexible and fully managed IT service and support system for a duration of three years, with an optional one-year extension. The process is currently at the tender stage and follows an open procurement method. Businesses are required to submit their proposals electronically by 12:00 PM on 3rd March 2025. The contract is set to be awarded by 24th March 2025. The services sought fall under the category of IT services, specifically focusing on consulting, software development, internet and support, and will be performed primarily in Cardiff.

This tender provides an excellent opportunity for businesses specialising in IT infrastructure, support, and consultancy services to expand their portfolios and contribute to the public sector. Small to medium-sized enterprises with experience in delivering managed IT services, particularly those knowledgeable in community benefits linked to social and environmental objectives, are well-suited to compete. Companies that can offer innovative and efficient IT solutions, ensuring high-quality service delivery aligned with the buyer's economic and social goals, will find this tender particularly beneficial for business growth.

## Notice

Merthyr Tydfil Housing Association requirement for BSS24009 - IT Infrastructure & Support. This tender is set out to acquire and deliver a flexible and fully managed IT service & support system for the Merthyr Tydfil Housing Association for 3 years with an optional 1 year extension (3+1)NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=147754.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (WA Ref:147754)Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority's economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:Please see Appendix 2.1

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=147754 |
| Notice type | S2W Notice - Website Invitation to Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2025 |
| Submission deadline | 3 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BARCUD SHARED SERVICES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF24 2SA |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Splott |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 30100000 - Office machinery, equipment and supplies except computers, printers and furniture
- 30200000 - Computer equipment and supplies
- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48200000 - Networking, Internet and intranet software package
- 48300000 - Document creation, drawing, imaging, scheduling and productivity software package
- 48400000 - Business transaction and personal business software package
- 48500000 - Communication and multimedia software package
- 48600000 - Database and operating software package
- 48700000 - Software package utilities
- 48800000 - Information systems and servers
- 48900000 - Miscellaneous software package and computer systems
- 72000000 - IT services: consulting, software development, Internet and support
- 72100000 - Hardware consultancy services
- 72200000 - Software programming and consultancy services
- 72300000 - Data services
- 72400000 - Internet services
- 72500000 - Computer-related services
- 72600000 - Computer support and consultancy services
- 72700000 - Computer network services
- 72800000 - Computer audit and testing services
- 72900000 - Computer back-up and catalogue conversion services

## Release History

- 30 Jan 2025 at 14:13 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=147754

## Documents

- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN497380&idx=10
  25th February 2025 - Ticket breakdown provided by MTHA
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN497380&idx=8
  19th February 2025 - Appendix 4 - IT Specification
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN497380&idx=9
  19th February 2025 - Appendix 4 - IT Specification -Phone system support including 3CX and Yealink handsets removed
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN497380&idx=2
  19th February 2025 - Appendix 4 - IT Specification
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN497380&idx=7
  6th February 2025 - Software compatibility of MTHA
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN497380&idx=1
  30th January 2025 - ITT 3.1
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN497380&idx=3
  30th January 2025 - Appendix 3 - Price Schedule
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN497380&idx=4
  30th January 2025 - Appendix 2.1 - Community Benefits
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN497380&idx=5
  30th January 2025 - Appendix 2 - Quality Questions
- https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN497380&idx=6
  30th January 2025 - Appendix 1 - Foundation Questions

## Notice URLs

- http://www.barcudsharedservices.org.uk/
- https://www.sell2wales.gov.wales
- https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=147754.The
- https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-147754. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-147754.json.