--- title: "Annual Servicing, Maintenance and Emergency Callout/Repair of Intruder Alarm Equipment" ocid: "ocds-kuma6s-147853" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-147853" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-147853.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-147853.json" source: "Sell2Wales" current_stage: "Tender" buyer: "POLICE & CRIME COMMISSIONER FOR SOUTH WALES" published: "2025-02-03" --- # Annual Servicing, Maintenance and Emergency Callout/Repair of Intruder Alarm Equipment Buyer: POLICE & CRIME COMMISSIONER FOR SOUTH WALES Current stage: Tender OCID: ocds-kuma6s-147853 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-147853) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-147853.json) ## Summary The Police & Crime Commissioner for South Wales is inviting tenders for the annual servicing, maintenance, and emergency callout/repair of intruder alarm equipment across their jurisdiction. This procurement falls under the services category, specifically relating to burglar and fire alarms, alarm systems, and associated installation work. The planned tender period concludes on 10 March 2025, with decisions and awards expected by 31 March 2025. Interested contractors must have relevant accreditations from the National Security Inspectorate (NSI) and/or Security Systems and Alarm Inspection Board (SSAIB). The procurement is being conducted via an open method, with further details and submissions accessible through the eTenderwales platform. This tender represents a significant growth opportunity for businesses specialising in security systems and alarm services. Companies with expertise in the maintenance, servicing, and installation of alarm equipment would be well-suited to compete. The scope of the contract includes routine inspections and servicing, emergency repairs, and new installations, offering a steady stream of work. Businesses capable of efficient and reliable service delivery, who can meet the eligibility criteria and accreditation requirements, stand to benefit from this long-term partnership with the Police & Crime Commissioner for South Wales. ## Notice The Police and Crime Commissioner for South Wales requires a Contractor to service and maintain Intruder Alarm Equipment throughout the force area. The service shall include Emergency Call Outs and the repair and planned installation of new systems.Scope of WorksThe Contractor shall be required to undertake the following general activities; these include but are not limited to:I. Regular scheduled inspection, servicing and testing of Intruder Alarm Equipment with the submission of associated service reportsII. Maintenance / repair work, in response to breakdowns, callouts or as a result of an inspection during a routine service visit, or upon request from an authorised representativeIII. Installations as requested by quotation for specific package of work (for an example see appendix D)IV. Provision of Alarm monitoring via Alarm Receiving Centre (ARC),The Contractor shall minimise the need for call-outs by inspecting the systems during routine service visits with the view to affecting any minor repairs, replacements or maintenance during these visits following agreement in writing from the Authorised Officer.The Contractor shall provide regular scheduled inspections, servicing and testing of Intruder Alarm Equipment including the submission of associated service reports.The Contractor shall provide the provision of maintenance / repair work, in response to breakdowns, callouts or as a result of an inspection during a routine service visit, or upon request from an authorised representative.The Contractor shall provide quotations for specific packages of work of new alarm installations and equipment when requested to do so by the Authorised Officer.The Contractor shall provide Alarm monitoring via an Alarm Receiving Centre (ARC) for all sites currently monitored.NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=147853 (WA Ref:147853) ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=147853 | | Notice type | S2W Notice - Website Invitation to Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Feb 2025 | | Submission deadline | 10 Mar 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Not specified | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | POLICE & CRIME COMMISSIONER FOR SOUTH WALES | | Locality | BRIDGEND | | Post town | Cardiff | | Postcode | CF31 3SU | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL51 Central Valleys and Bridgend | | Local authority | Bridgend | | Electoral ward | Brackla East and Coychurch Lower | | Westminster constituency | Bridgend | | Delivery location | Not specified | ## CPV Codes ### Divisions - 31 - Electrical machinery, apparatus, equipment and consumables; lighting - 35 - Security, fire-fighting, police and defence equipment - 45 - Construction work - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 31625000 - Burglar and fire alarms - 31625300 - Burglar-alarm systems - 35121700 - Alarm systems - 45312000 - Alarm system and antenna installation work - 45312200 - Burglar-alarm system installation work - 79711000 - Alarm-monitoring services ## Release History - 3 Feb 2025 at 17:11 - Tender - S2W Notice - Website Invitation to Tender Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=147853 ## Notice URLs - https://etenderwales.bravosolution.co.uk/home.html - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=147853 - https://www.south-wales.police.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-147853. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-147853.json.