--- title: "Provision of Eye Care Liaison Officer" ocid: "ocds-kuma6s-148651" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-148651" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-148651.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-148651.json" source: "Sell2Wales" current_stage: "Award" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2025-03-03" --- # Provision of Eye Care Liaison Officer Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Award OCID: ocds-kuma6s-148651 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-148651) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-148651.json) ## Summary This public procurement process was conducted by NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, for the provision of an Eye Care Liaison Officer within the Cardiff and Vale University Health Board Ophthalmology Department. The procurement aimed to support patients and families affected by sight loss. This contract, classified under the health services sector, has been completed with the Cardiff Institute for the Blind being awarded the contract on 13 February 2025. The procurement used a limited method without prior publication, emphasising the importance of continuity in this critical service to address increasing ocular complications. The total contract value is £220,000, and the service covers both paediatric and adult ophthalmology in the Cardiff and Vale areas. This tender creates significant opportunities for businesses specialising in health and support services, particularly those experienced in working with visually impaired individuals and their families. Small and medium-sized enterprises (SMEs) within the health sector will find this contract well-suited due to its focus on high-quality care and support, aligning with comprehensive guidelines. Companies that can demonstrate proven expertise in patient care and have existing relationships within local health boards may find this contract an excellent opportunity for growth and establishing a sustainable partnership with the NHS. Furthermore, the three-year contract with an optional two-year extension offers stability and the potential for ongoing collaboration. ## Notice This Direct Award will cover the employment of an Eye Care Liaison Officer to work within Cardiff and Vale University Health Board Ophthalmology Department. The role of the officer includes the following: - Supporting information to families, carers and patients - Assisting with sight registration process - Referral and signposting to external agencies i.e. Social Services, third sector organisations etc - Supporting clinicians within Ophthalmology CAVUHB - Current Sight Life employee runs their own clinic supported and overseen by Ophthalmology CAVUHB clinicians. This covers sight registration and general support. - Covering both Paediatrics and Adult Ophthalmology ### Lot Information Lot 1 The Eye Care Liaison Officer employed with UHW Ophthalmology Department will be employed to deliver services in line with the Royal National Institute of Blind People Quality Framework and Practice guidelines, to people affected by sight loss, their friends, families and carers. The Officer will assist with all aspects of support and guidance to those at any stage of their sight loss journey, providing invaluable care to both Paediatric and Adult patients within the C&V Health Board areas. The contract will be let for a three-year period plus an additional two-year extension option, via this Voluntary Ex Ante Notice, allowing for direct award to the chosen supplier. ### Procurement Information The current provider is well established, having provided this service for the Health Board for over ten years. They are a local organisation already providing support and guidance to patients with impaired vision and supporting communities within the Health Board localities. Due to an aging population, there have been significant increases in Ocular complications and diseases. This has led to major increases in patient cohorts and demands for the Health Board. Therefore, this is an essential service support mechanism both for patients and Cardiff and Vale Clinicians, allowing them to carry out higher priority clinical activities. The employed individual is currently a part of the service and is supporting the department with critical service tasks. To lose this provision, it would have a significant negative impact on the planned delivery of a critical service. The Eye Care Liaison Officer already has Eye Clinic Support Studies Accreditation and meets the relevant legal requirements to undertake the service. The provision invaluable care to both Paediatric and Adult patients within the Cardiff & Vale Health Board areas, assisting the Ophthalmology team with certification and registration processes in line with Department of Health as required. Awarding to the incumbent supplier ensures continuation of service and care of an essential service within the Ophthalmology department. Without this service, there will be a gap in the level of care provided to those who are currently living with sight loss, at any stage of their journey. A potential break in service could be detrimental to pre-existing relationships with the Ophthalmology department as well as the current patients within the locality. The provision is essential for high quality of patient care, spanning both general and specific requirements of each individual patient. On top of caring for visually impaired individuals, the Officer provides invaluable support for their families and carers, extending their care and knowledge to those who may also be indirectly affected by sight loss. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=148651 | | Notice type | OJEU - F3 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Mar 2025 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 13 Feb 2025 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £220,000 | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF15 7QZ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL4 Mid and South West Wales | | ITL 3 | TLL42 South West Wales | | Local authority | Carmarthenshire | | Electoral ward | Carmarthen Town West | | Westminster constituency | Caerfyrddin | | Delivery location | TLL Wales | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CARDIFF INSTITUTE FOR THE BLIND,(INCORPORATED)(THE | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85112200 - Outpatient care services ## Release History - 3 Mar 2025 at 00:00 - Award - OJEU - F15 - Voluntary Ex Ante Transparency Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=148651 - 3 Mar 2025 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=148651 ## Documents - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR500801 Provision of Eye Care Liaison Officer - This Direct Award will cover the employment of an Eye Care Liaison Officer to work within Cardiff and Vale University Health Board Ophthalmology Department. The role of the officer includes the following: - Supporting information to families, carers and patients - Assisting with sight registration process - Referral and signposting to external agencies i.e. Social Services, third sector organisations etc - Supporting clinicians within Ophthalmology CAVUHB - Current Sight Life employee runs their own clinic supported and overseen by Ophthalmology CAVUHB clinicians. This covers sight registration and general support. - Covering both Paediatrics and Adult Ophthalmology - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR500807 Provision of Eye Care Liaison Officer - This Direct Award will cover the employment of an Eye Care Liaison Officer to work within Cardiff and Vale University Health Board Ophthalmology Department. The role of the officer includes the following: - Supporting information to families, carers and patients - Assisting with sight registration process - Referral and signposting to external agencies i.e. Social Services, third sector organisations etc - Supporting clinicians within Ophthalmology CAVUHB - Current Sight Life employee runs their own clinic supported and overseen by Ophthalmology CAVUHB clinicians. This covers sight registration and general support. - Covering both Paediatrics and Adult Ophthalmology ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-148651 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-148651. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-148651.json.