---
title: "XPorter & XClean Synbiotix Licencing, Support and Maintenance"
ocid: "ocds-kuma6s-149840"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-149840"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-149840.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-149840.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES"
published: "2025-04-10"
---

# XPorter & XClean Synbiotix Licencing, Support and Maintenance

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-kuma6s-149840

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-149840)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-149840.json)

## Summary

NHS Wales Shared Services Partnership-Procurement Services has awarded a contract for the renewal of XPorter & XClean Synbiotix Licencing, Support and Maintenance to Softcat Plc. The contract supports the Hywel Dda University Health Board in Carmarthen and falls under the industry category of "Operating system enhancement software package" (CPV code 48213000). This procurement process is at the award stage, with the contract having been signed on 31 March 2025. The procurement was conducted under the National Procurement Service (NPS) IT Products and Services framework agreement, ensuring compliance with UK/EU procurement legislation and sourcing through a provider linked to the Welsh economy.

This tender offers significant opportunities for businesses specialising in software licencing, support and maintenance services, especially those with experience in healthcare settings. It opens doors for companies that can provide robust solutions for management, auditing tools, and compliance with NHS Cleaning Standards. Businesses that offer design, integration, asset management, and training services, particularly within the realm of IT Products and Services, stand to benefit greatly from this and similar opportunities under the NPS framework.

## Notice

Hywel Dda University Health Board (HDUHB) have awarded a contract for the renewal of their XPorter and XClean Synbiotix Licencing, Support and Maintenance modules formerly known as the Helpdesk and Domestic Monitoring modules respectively.The XPorter module is utilised for the management of porters and domestic staff and allows tasks to be efficiently logged via clinical teams and to then be auto dispatched to a porter's handheld device electronically.The XClean module acts as an auditing tool to ensure that the health board environment is maintained in line with NHS Wales Cleaning Standards. The system is supported by an online dashboard which displays results against targets, highlighting areas of concern, as well as a report suite.The National Procurement Service (NPS) IT Products and Services (ii) framework agreement (NPS-ICT-0094-19) under Lot Three (3) Licencing and Subscriptions is compliant with UK/EU procurement legislation and provides a provides a compliant route to source software, licencing and cloud services/products including open source or off the shelf, along with associated services, such as design, integration, asset management and training. The framework included several potential providers who have achieved inclusion on the framework following a qualification process and the Health Board approached a provider with links to the Welsh Economy.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=149840 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £163,681 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES |
| Locality | CARMARTHEN |
| Post town | Swansea |
| Postcode | SA31 3BB |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL42 South West Wales |
| Local authority | Carmarthenshire |
| Electoral ward | Carmarthen Town West |
| Westminster constituency | Caerfyrddin |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48213000 - Operating system enhancement software package

## Release History

- 10 Apr 2025 at 11:27 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=149840

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-149840. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-149840.json.