---
title: "Microsoft Unified Enterprise Support"
ocid: "ocds-kuma6s-150345"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-150345"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-150345.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-150345.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "LLYWODRAETH CYMRU / WELSH GOVERNMENT"
published: "2025-04-29"
---

# Microsoft Unified Enterprise Support

Buyer: LLYWODRAETH CYMRU / WELSH GOVERNMENT  
Current stage: Award  
OCID: ocds-kuma6s-150345

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-150345)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-150345.json)

## Summary

The Welsh Government, based in Cardiff, has successfully awarded a contract to Microsoft for providing Microsoft Unified Enterprise Support. This initiative focuses on enhancing the operational efficiency, security, and resilience of the HWB educational platform, which serves educational institutions across Wales. The procurement process falls under the services category, specifically system and support services, and has reached the award stage, with the contract being signed on 26th March 2025.

The tender presents opportunities for businesses offering system support and software services to engage in government contracts similar to this one. Companies with expertise in digital infrastructure, educational technology solutions, and software support services are well-suited to compete for future opportunities in this sector. The proactive and reactive support along with mission-critical assistance could encourage enterprises to enhance their service offerings, aligning with public sector standards and growing their business portfolios.

## Notice

The Welsh Ministers have awarded a contract to provide Microsoft Unified Support services for the HWB educational platform. This support will enhance the platform's operational efficiency, security, and resilience, ensuring a robust and reliable digital environment for educational purposes across Wales. The services include personalised engagements, proactive and reactive support, value acceleration services, and mission-critical technical assistance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=150345 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LLYWODRAETH CYMRU / WELSH GOVERNMENT |
| Locality | CAERDYDD / CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 3NQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services
- 72253000 - Helpdesk and support services
- 72253200 - Systems support services
- 72254000 - Software testing
- 72261000 - Software support services

## Release History

- 29 Apr 2025 at 08:53 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=150345

## Notice URLs

- http://gov.wales

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-150345. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-150345.json.