---
title: "The Provision of a Microsoft Service Delivery Partner for Welsh Government"
ocid: "ocds-kuma6s-151720"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-151720"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-151720.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-151720.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "CAERPHILLY COUNTY BOROUGH COUNCIL"
published: "2025-06-02"
---

# The Provision of a Microsoft Service Delivery Partner for Welsh Government

Buyer: CAERPHILLY COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-kuma6s-151720

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-151720)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-151720.json)

## Summary

Caerphilly County Borough Council has completed the award stage of their procurement process for "The Provision of a Microsoft Service Delivery Partner for Welsh Government." This contract focuses on providing IT services specifically geared towards Microsoft service delivery, classified under the industry category of consulting, software development, Internet and support. The contract location is primarily in Wales, with Avanade being awarded the tender. The contract was signed on 30th May 2025, marking the transition from the tender to the award phase for this project. The contract entails crucial services for the maintenance and optimisation of the Hwb Microsoft 365 tenant, which serves educational institutions across Wales.

This procurement opportunity creates significant growth potential for businesses involved in IT services, especially those that specialise in managed services and Microsoft technologies. Companies engaged in consulting, software development, and IT support are particularly well-placed to compete in similar tenders. The contract highlights the demand for expertise in managing large-scale IT environments with an emphasis on digital learning tools, offering a pathway for businesses to showcase their capabilities and expand their reach within public sector contracts.

## Notice

A contract has been awarded for a service partner that will provide a managed service for the Welsh Government Microsoft tenant, which provides educational tools and services to schools across Wales. This initiative ensures that all learners have access to the same tools, promoting equity in education. The integration of Microsoft services within the Hwb Programme exemplifies the commitment to enhance digital learning and ensure all learners have the necessary support to succeed. The service partner will manage the maintenance and configuration of the Hwb Microsoft 365 (M365) tenant with a focus on maintaining, securing, and optimising the environment for all users, as well as improving the resilience and responsiveness of the support service available to local authorities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=151720 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 May 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAERPHILLY COUNTY BOROUGH COUNCIL |
| Locality | HENGOED |
| Post town | Cardiff |
| Postcode | CF82 7PG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Caerphilly |
| Electoral ward | Ystrad Mynach |
| Westminster constituency | Caerphilly |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AVANADE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Jun 2025 at 11:05 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=151720

## Notice URLs

- https://avanade.com
- https://www.caerphilly.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-151720. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-151720.json.