---
title: "SolarWinds Support and Maintenance"
ocid: "ocds-kuma6s-157901"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-157901"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-157901.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-157901.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "DIGITAL HEALTH & CARE WALES"
published: "2025-11-11"
---

# SolarWinds Support and Maintenance

Buyer: DIGITAL HEALTH & CARE WALES  
Current stage: Award  
OCID: ocds-kuma6s-157901

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-157901)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-157901.json)

## Summary

The procurement process conducted by Digital Health & Care Wales, based in Cardiff, focuses on supporting and maintaining SolarWinds products. This tender, titled "SolarWinds Support and Maintenance," falls under the services industry category, specifically involving security software packages and software maintenance and repair services. The award stage, completed on 11th November 2025, resulted in a contract with Phoenix Software Limited. The contract, signed on 20th October 2025, signifies the continuation of necessary technology support services, with an active status indicating ongoing operations.

This procurement presents a significant opportunity for businesses specialising in IT services, particularly those offering software support and maintenance. Companies with expertise in security software and a comprehensive understanding of maintenance and repair services stand to benefit from such contracts. The partnership between public entities like Digital Health & Care Wales and suppliers such as Phoenix Software Limited demonstrates the potential for growth and sustained business relationships in the tech maintenance sector. This type of contract is particularly advantageous for businesses aiming to expand into healthcare-related IT services.

## Notice

The purpose of the procurement is to facilitate the continued use of appropriate SolarWinds products alongside support and maintenance services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=157901 |
| Notice type | S2W Notice - Website Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Oct 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH & CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48730000 - Security software package
- 72267000 - Software maintenance and repair services

## Release History

- 11 Nov 2025 at 10:34 - Award - S2W Notice - Website Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=157901

## Notice URLs

- http://www.phoenixs.co.uk
- https://dhcw.nhs.wales

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-157901. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-157901.json.