---
title: "Employee Assistance Programme"
ocid: "ocds-kuma6s-159908"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-159908"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-159908.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-159908.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "TRANSPORT FOR WALES"
published: "2026-01-05"
---

# Employee Assistance Programme

Buyer: TRANSPORT FOR WALES  
Current stage: Award  
OCID: ocds-kuma6s-159908

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-159908)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-159908.json)

## Summary

Transport for Wales has concluded the procurement process for an Employee Assistance Programme (EAP) aimed at providing comprehensive wellbeing services for its employees, located in Pontypridd, Wales, UK. The contract, awarded through the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 for Occupational Health and Related Services, includes services such as 24/7 counselling support, digital wellbeing tools, and critical incident response. The procurement stage is complete, with the contract awarded on 5th January 2026. This contract, valued at £180,000, was conducted via a limited procurement method without prior publication of a call for competition, leveraging the established DPS framework which eliminates the need for separate prior publication for individual call-offs.

The successful tender, awarded to People Asset Management Limited, presents substantial opportunities for businesses specialising in employee wellbeing and occupational health services. Firms with expertise in delivering nationwide services, offering both digital and face-to-face wellness initiatives, and providing psychological assessments are well-positioned to thrive in this sector. The tender highlights the importance of quality service provision, emphasised by an 80% weight on quality and 20% on price in the award criteria, encouraging high standards in service delivery. This contract opens avenues for small and medium-sized enterprises (SMEs) capable of meeting these criteria to demonstrate their capabilities and establish stronger ties within the public sector services industry.

## Notice

Provision of Employee Assistance Programme (EAP) services, including 24/7 counselling support, digital wellbeing tools, critical incident response, and proactive wellbeing initiatives for Transport for Wales employees.

### Lot Information

Lot 1

Transport for Wales seeks to appoint a provider under the Crown Commercial Service Dynamic Purchasing System (DPS) Framework RM6296 - Occupational Health, Employee Assistance Programme. The service will include 24/7 confidential counselling support, digital and telephonic access, wellbeing tracking tools, and proactive initiatives such as webinars and face-to-face sessions. Additional requirements include critical incident support, legal and financial advice, and enhanced psychological assessments. The provider must ensure nationwide coverage across Wales, timely access to therapy, and robust management information reporting aligned with TfW's wellbeing strategy.

### Procurement Information

This award was made following a further competition under the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 - Occupational Health and Related Services. The DPS was established with prior publication, and call-offs are conducted by inviting all relevant admitted suppliers. Separate prior publication is not required for individual call-offs, making this award lawful under the DPS rules.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=159908 |
| Notice type | OJEU - F3 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Jan 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £180,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR WALES |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 4TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE ASSET MANAGEMENT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 5 Jan 2026 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=159908

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JAN575255
  Employee Assistance Programme - Provision of Employee Assistance Programme (EAP) services, including 24/7 counselling support, digital wellbeing tools, critical incident response, and proactive wellbeing initiatives for Transport for Wales employees.

## Notice URLs

- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-159908
- https://tfw.wales/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-159908. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-159908.json.