---
title: "FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE"
ocid: "ocds-kuma6s-161280"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-161280"
markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-161280.md"
json_url: "https://d3tenders.com/contract/ocds-kuma6s-161280.json"
source: "Sell2Wales"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2026-03-20"
---

# FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-kuma6s-161280

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-161280.json)

## Summary

The NHS Wales Shared Services Partnership-Procurement Services, hosted by the Velindre University NHS Trust, has contracted Citizens Advice Swansea Neath Port Talbot Limited to provide a Fast Track Service for Emergency or Specialised Support from the Community Welfare Advice Service. This procurement falls within the industry category of services, specifically under the classification of health services, and is located in the Swansea Bay University Health Board footprint, in the UK region UKL18. The procurement stage is at the Award and Contract Update point, as per the announcement on 20 March 2026, with services running from 1 April 2026 to 31 March 2029. The procurement method used is the Direct Award Process 2 under the Provider Selection Regime Wales regulations for a seamless continuation of service without disruption.

This tender offers substantial growth opportunities for small and medium enterprises (SMEs) focused on community welfare and health services, particularly those like Citizens Advice Swansea Neath Port Talbot Limited, which has already established a reliable service presence in this area. Businesses with expertise in public health and subject to high deprivation areas will find this contract particularly suited to their capabilities. As the service is intended to expand and meet unmet demand across Swansea and Neath Port Talbot, businesses involved in health improvement and wellbeing services have the potential to enhance their footprint and impact within the region, ensuring broader community access to essential services in line with the Public Health Outcome Framework.

## Notice

Citizens Advice Swansea Neath Port Talbot (CASNPT) has historically delivered an outreach service within the Afan Cluster (Glyncorrwg, Cwmavon, Blaengwynfi and Cymmer) which was deemed to have the highest deprivation at that time. However, the Health Board has high deprivation across its footprint and to manage unmet demand, this service will be expanded to meet the population's needs delivering an equitable service across Swansea and Neath Port Talbot. CASNPT services are in line with the Public Health Outcome Framework recognising the vision of improving and protecting the health and wellbeing, improving the health of the poorest, and the wider determinants of health (Domain two).

### Lot Information

Lot 1

The incumbent provider, Citizens Advice Swansea Neath Port Talbot (CASNPT) has historically delivered an outreach service within the Afan Cluster (Glyncorrwg, Cwmavon, Blaengwynfi and Cymmer) which was deemed to have the highest deprivation at that time. However, the Health Board has high deprivation across its footprint and to manage unmet demand, this service will be expanded to meet the Population's needs delivering an equitable service across Swansea and Neath Port Talbot. CASNPT services are in line with the Public Health Outcome Framework recognising the vision of improving and protecting the health and wellbeing, improving the health of the poorest, and the wider determinants of health (Domain two). This current contract is so specific and there are no other Providers registered to deliver this service it is deemed that CASNPT is the sole provider to deliver this contract. Direct Award Process 2 has been considered the most appropriate procurement process for the purposes of this requirement as the term of an existing contract is due to expire, and the commissioner has proposed a new contract to replace that existing contract at the end of its term; the proposed contracting arrangements are not a considerable change; and the commissioner is of the view that the existing providers are satisfying the existing contract and will likely be able to satisfy the proposed contract to a sufficient standard. Information regarding the estimated lifetime value of the contract and the existing contract has not been published and is withheld under regulation 23(1) due to commercial sensitivity. The dates between which the services are intended to be provided : 01/04/2026 to 31/03/2029

### Procurement Information

This is a Provider Selection Regime Wales (PSR Wales) intention to award notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by (18/02/2026). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR Wales.'

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Sell2Wales |
| Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=161280 |
| Notice type | OJEU - F20 - Modification Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL44 Neath Port Talbot |
| Local authority | Neath Port Talbot |
| Electoral ward | Aberavon |
| Westminster constituency | Aberafan Maesteg |
| Delivery location | TLL18 Swansea |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CITIZENS ADVICE SWANSEA NEATH PORT TALBOT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85323000 - Community health services

## Release History

- 20 Mar 2026 at 00:00 - AwardUpdate - OJEU - F20 - Modification Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=161280
- 9 Feb 2026 at 00:00 - Award - OJEU - F3 - Contract Award Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=161280

## Documents

- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=FEB586584
  FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE - Citizens Advice Swansea Neath Port Talbot (CASNPT) has historically delivered an outreach service within the Afan Cluster (Glyncorrwg, Cwmavon, Blaengwynfi and Cymmer) which was deemed to have the highest deprivation at that time. However, the Health Board has high deprivation across its footprint and to manage unmet demand, this service will be expanded to meet the population's needs delivering an equitable service across Swansea and Neath Port Talbot. CASNPT services are in line with the Public Health Outcome Framework recognising the vision of improving and protecting the health and wellbeing, improving the health of the poorest, and the wider determinants of health (Domain two).
- https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAR600768
  FAST TRACK SERVICE FOR EMERGENCY OR SPECIALISED SUPPORT FROM COMMUNITY WELFARE ADVICE SERVICE

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-161280

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-161280. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-161280.json.