--- title: "SERVICE USER AND CARER INVOLVEMENT SERVICE" ocid: "ocds-kuma6s-161692" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-kuma6s-161692" markdown_url: "https://d3tenders.com/contract/ocds-kuma6s-161692.md" json_url: "https://d3tenders.com/contract/ocds-kuma6s-161692.json" source: "Sell2Wales" current_stage: "Planning" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2026-02-18" --- # SERVICE USER AND CARER INVOLVEMENT SERVICE Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Planning OCID: ocds-kuma6s-161692 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-kuma6s-161692) [Download OCDS JSON](https://d3tenders.com/contract/ocds-kuma6s-161692.json) ## Summary The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust in Cardiff, is embarking on a procurement process for the "SERVICE USER AND CARER INVOLVEMENT SERVICE" within the Health sector. This initiative, currently in the planning stage, aims to recommission services that empower service users and carers through co-production, and training in service planning. Key dates include the planning process date of 18th February 2026, with a future notice anticipated on 4th March 2026. This tender is geared towards strengthening the involvement of individuals with lived mental health and their carers in the Cardiff and Vale UHB regions of the UK. This tender presents significant opportunities for third sector organisations specialising in mental health services to enhance their portfolio and influence on mental health service provision within the Cardiff and Vale of Glamorgan. With the rising demand and clear alignment to local and national policy, entities with a strong community presence, governance practices, accessibility, Welsh language compliance, and engagement methods are well-suited to compete. The procurement follows the Provider Selection Regime Wales (PSR Wales), prioritising the Most Suitable Provider Process, thereby offering a path forward for experienced providers to contribute to person-centred, recovery-focused care. ## Notice The Mental Health Clinical Board in Cardiff and Vale UHB plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co production, training, and involvement in service planning. ### Lot Information Lot 1 The Service User and Carer Representation Service is a specialist third sector-led model designed to strengthen the voice and influence of people with lived experience of mental health issues, and their carers, across Cardiff and the Vale of Glamorgan. The service provides structured opportunities for meaningful involvement in the planning and review of mental health services, alongside training, capacity building, information sharing and signposting. Operating within a context of rising demand and strong national expectations around co-production, the service plays an essential role in supporting recovery-focused, person-centred care. Delivery is typically undertaken by experienced local third sector organisations with strong community presence, though challenges such as workforce capacity and financial sustainability remain. Providers must demonstrate robust governance, accessibility, Welsh language compliance and high-quality engagement practice. Overall, this is a specialised and essential service area with growing demand and clear alignment to local and national mental health policy. ## Key Details | Field | Value | | --- | --- | | Publication source | Sell2Wales | | Latest notice | https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=161692 | | Notice type | OJEU - F1 - Prior Information Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Feb 2026 | | Submission deadline | Not specified | | Future notice date | 4 Mar 2026 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF14 4HH | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Heath | | Westminster constituency | Cardiff North | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85121270 - Psychiatrist or psychologist services ## Release History - 18 Feb 2026 at 00:00 - Planning - OJEU - F1 - Prior Information Notice - https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=161692 ## Documents - https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=FEB589556 SERVICE USER AND CARER INVOLVEMENT SERVICE - The Mental Health Clinical Board in Cardiff and Vale UHB plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co production, training, and involvement in service planning. ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=161692 - https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-161692 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-kuma6s-161692. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-kuma6s-161692.json.