---
title: "Award of Revenues and Benefits IT System"
ocid: "ocds-r6ebe6-0000432901"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000432901"
markdown_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000432901.md"
json_url: "https://d3tenders.com/contract/ocds-r6ebe6-0000432901.json"
source: "Public Contracts Scotland"
current_stage: "Award"
buyer: "COMHAIRLE NAN EILEAN SIAR"
published: "2017-02-09"
---

# Award of Revenues and Benefits IT System

Buyer: COMHAIRLE NAN EILEAN SIAR  
Current stage: Award  
OCID: ocds-r6ebe6-0000432901

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## Summary

The procurement process for the "Award of Revenues and Benefits IT System" is being conducted by Comhairle nan Eilean Siar, also known as the Western Isles Council, located in Stornoway, Isle of Lewis, Scotland. This tender falls under the industry category of goods and is currently in the Award stage. The tender period commenced on 1 June 2016 and concluded on 31 March 2021, with an awarded contract value of £163,565. The process was facilitated through a further competition under the CCS framework agreement for Local Authority Software Applications.

This tender presents significant opportunities for businesses specialising in information communication technology, particularly those that can provide integrated software solutions for local authorities. Companies that specialise in eBilling, customer relationship management, and workflow integration would be well-suited to compete, as the Comhairle aims to enhance self-service capabilities and communication efficiency for its customers. Suppliers able to demonstrate innovative solutions that meet the outlined outcomes can expect to benefit from potential future engagements in similar projects.

## Notice

Comhairle nan Eilean Siar, constituted as the Western Isles Islands Council in terms of the Local Government (Scotland) Act 1973 thereafter designed and known as the Western Isles Council in terms of the Local Government etc. (Scotland) Act 1994 having changed its name in terms of the Local Government (Gaelic Names) (Scotland) Act 1997 having its principal offices at Council Offices, Sandwick Road, Stornoway, Isle of Lewis, Scotland, UK, (hereinafter referred to as "the Comhairle") and being the Local Authority for Na h-Eileanan an lar (the Western Isles Area) wish to undertake a further competition under the CCS framework agreement for Local Authority Software Applications (RM1059) Lot 1.Selected companies are therefore invited to submit proposals the provision of a Revenues and Benefits IT system. As part of this exercise the Comhairle is looking to achieve the following outcomes:- Customers will able to self-serve for particular requests (change of circumstances, notifications for council tax, canvass returns);- The Comhairle will be able to undertake eBilling and text messaging for communication with customers;- The workflow/document management and core systems are fully integrated; and- Improvements are achieved within the current on-going resources available.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Public Contracts Scotland |
| Latest notice | https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB272653 |
| Notice type | PCS Notice - Quick Quote Award |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Feb 2017 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Jan 2016 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £163,565 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COMHAIRLE NAN EILEAN SIAR |
| Additional buyers | BARRHEAD HOUSING ASSOCIATION LIMITED; CLACKMANNANSHIRE COUNCIL; EAST AYRSHIRE COUNCIL; FALKIRK COUNCIL; FIFE COUNCIL; HISTORIC ENVIRONMENT SCOTLAND; J K & C BONE; NHS LANARKSHIRE; NHS LOTHIAN; PERTH & KINROSS COUNCIL; REGISTERS OF SCOTLAND; SCOTTISH BORDERS COUNCIL; SCOTTISH ENTERPRISE; SCOTTISH FUNDING COUNCIL; SCOTTISH GOVERNMENT; SCOTTISH NATIONAL BLOOD TRANSFUSION SERVICE; SCOTTISH POLICE AUTHORITY; SCOTTISH SOCIAL SERVICES COUNCIL; SOUTH AYRSHIRE COUNCIL; STIRLING COUNCIL; THE CITY OF EDINBURGH COUNCIL; UNIVERSITY OF ABERDEEN; UNIVERSITY OF DUNDEE; WEST LOTHIAN COUNCIL |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH8 7AU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Bothwell and Uddingston |
| Westminster constituency | Rutherglen |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 42 |
| Supplier names | AURION LEARNING; AVM IMPACT; BANNER; BRIGHTWORK; CACTUS ID; CAPITA SOFTWARE SERVICES; CITROEN; CITY BUILDING (CONTRACTS; COMPUTACENTER; CSA WAVERLEY; DAF TRUCKS; DALTON METALS RECYCLING; DENNIS EAGLE; DOVETAIL ENTERPRISES (1993; EKOS; GARDEN MACHINERY AND SMALL ENGINE SERVICES; GLENCRAFT (ABERDEEN; HAYS PUBLIC SERVICES; HEIL FARID EUROPEAN; INTEGRATED WATER SERVICES; INTRINSIC TECHNOLOGY; JAMES BRECK; JAMES NORMAND & SON; LAKEHOUSE; LANGSTANE; LOCKIT SAFE; MERCEDES-BENZ COMMERCIAL VEHICLES ABERDEEN; MICHAEL LUPTON ASSOCIATES; MOTT MACDONALD; MURCHIE SAND & GRAVEL; MWUK LTD T/A YAFFY; NISSAN MOTORS GB (LTD; NORSCOT TRUCK AND VAN; OLM SYSTEMS; OMICRON NORTH; PARITY PROFESSIONALS; PERTEMPS; PITNEY BOWES; RYDEN; TACTREE; TECHNOGYM; WESSEX POWER TECHNOLOGY |

## Release History

- 9 Feb 2017 at 14:20 - Award - PCS Notice - Quick Quote Award - https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB272653

## Notice URLs

- http://historicenvironment.scot
- http://www.abdn.ac.uk/procurement
- http://www.clacksweb.org.uk/
- http://www.cne-siar.gov.uk
- http://www.dundee.ac.uk
- http://www.east-ayrshire.gov.uk
- http://www.edinburgh.gov.uk
- http://www.fifedirect.org.uk
- http://www.nhslanarkshire.org.uk
- http://www.nhslothian.scot.nhs.uk/
- http://www.pkc.gov.uk
- http://www.ros.gov.uk
- http://www.scotblood.co.uk/
- http://www.scotborders.gov.uk
- http://www.scotland.gov.uk
- http://www.scottish-enterprise.com/
- http://www.south-ayrshire.gov.uk/procurement/
- http://www.spa.police.uk
- http://www.sssc.uk.com
- http://www.stirling.gov.uk/procurement
- http://www.westlothian.gov.uk/article/2468/Contract-Opportunities

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-r6ebe6-0000432901. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-r6ebe6-0000432901.json.